This role involves managing full-cycle recruitment and daily HR operations, advising hiring managers, onboarding, and maintaining HR data accuracy.
About Us
Suger is a revenue platform that helps our customers grow on the fastest-growing B2B sales channel: the cloud marketplaces of AWS, Azure, GCP, and Alibaba. Launched in 2022, we take the tech debt out of marketplace sales by providing an API-first approach to quote-to-cash and billing processes. We’re working with over 200 B2B customers, ranging from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta.
This role combines full-cycle recruitment with day-to-day HR operations support. You’ll partner with leaders to hire strong talent while ensuring smooth HR processes and compliance with Canada's basic employment standards. It’s a hands-on position suited to someone who enjoys variety and can pivot comfortably between recruitment and operational work.
This is a hybrid position, requiring 4 days in the office.
We are a Series A startup, funded by top-tier investors, including Threshold VC, Craft Ventures, Intel Capital, and Y Combinator.
What You'll Do
- Recruitment (Approx. 60%)
- Manage full-cycle recruitment from intake to offer across multiple functions, especially technical roles.
- Advise hiring managers on talent market insights, sourcing strategies, and selection best practices.
- Source candidates through LinkedIn, job boards, networking, and referrals.
- Conduct screening calls and coordinate interviews, assessments, and reference checks.
- Maintain accurate data in the ATS and provide regular recruitment metrics.
- Support employer branding and diversity recruiting initiatives.
- HR Operations (Approx. 40%)
- Assist with onboarding and offboarding, ensuring a smooth employee experience.
- Prepare employment agreements, letters, and documentation.
- Maintain employee files and HRIS data with accuracy and confidentiality.
- Support benefits administration, vacation tracking, and other day-to-day HR tasks.
- Respond to employee inquiries and provide guidance on routine HR matters.
- Assist with policy updates, annual reviews, and HR compliance work.
- Coordinate training sessions, health & safety documentation, and HR reporting.
What You Need
- 2+ years of experience in recruitment and/or HR operations.
- Basic understanding of Employment Standards in BC and Ontario - including hours of work, leaves, vacation, termination basics, and payroll fundamentals.
- Solid sourcing and interviewing skills in technical roles.
- Experience working with an HRIS and ATS (e.g., Lever).
- Strong communication, discretion, and stakeholder management skills.
- Comfortable working independently in a fast-paced environment with shifting priorities.
Why Join Us
- Base Salary: $70,000 - $80,000 CAD/year.
- Work alongside a top-notch team with experience at companies like Google, Meta, Salesforce, Pave, Motive, and Square.
- Own a major pillar of our go-to-market strategy from day one - with the autonomy to build what you think is right.
- Competitive compensation and equity plan.
- Full healthcare benefits - extended health care, dental, vision, and life insurance.
- Fast-moving, flat org structure with real product-market fit and big ambitions.
Top Skills
Ats
Hris
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