Pay Range: $18.23 - $24.67
Summary:
Performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
Responsibilities:
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Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers
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Engages all customers entering the department in a friendly and timely manner.
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Meets with potential customers to determine their boating and/or ATV needs.
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Provides information necessary to allow the customer to make an informed buying decision.
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Maintains current product knowledge by using available resources, i.e., product brochures, internet, and product information training meetings.
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Maintains awareness of advertised items, current pricing structures and promotions
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Remains current on & adheres to all selling skills training & direction
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Works cooperatively with the Service Department to see that delivery to the customer is seamless
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Maintains complete confidentiality of all sensitive & personal information
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Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition.
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The integrity and cleanliness of the product will be maintained throughout the day.
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Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers, conducting and documenting follow up activities and daily tasks with customers before and after the sale.
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Participates in special events such as Boat Shows, Parking Lot events, etc.
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Accurately completes all necessary paperwork required within the selling process.
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Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc.
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Achieving company sales goals on a monthly basis is required.
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Maintains a clean and professional work area.
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Follows all Company Policies and Procedures
Qualifications:
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High School education or equivalent experience
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Ability to calculate figures such as discounts and percentages
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Ability to communicate in a friendly and professional manner to our customers and other associates
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Able to lift up to 50 pounds & to stand for extended periods
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Ability to establish and maintain effective working relationships with Management, coworkers, and customers
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Ability to operate computer system & Point of Sale register system
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund
Bass Pro Shops