Procurement Manager

We’re looking for a Procurement Manager to help us optimize Hootsuite’s global procurement process. You’ll be working on company-wide cost saving initiatives, strategic sourcing and procurement operations to increase Hootsuite’s profitability. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in British Columbia, Alberta, or Ontario where we comply with our legal hiring entities. In this role, you will report to the Senior Manager, Procurement.

WHAT YOU’LL DO:

• Oversee and project manage purchases from across the organization, including in some cases business critical engagements, acting as a central hub that brings together business partners, Hootsuite’s control functions (like Finance, IT, Legal, Privacy, etc.) and Hootsuite’s supply chain
• Negotiate complex contracts and commercial agreements, particularly in software/SaaS category, ensuring outcomes that balance cost, risk, performance, and long-term value
• Provide advice to all levels of the organization, including executives, on departmental purchasing priorities, technology stack and negotiation strategy  
• Design, build and implement purchasing related processes to drive efficiency, compliance and cost savings
• Develop and analyze systems designed to provide data driven insights into the organization’s spend, and then use those insights to continually improve processes and execution
• Manage and optimize the company’s consolidated software budget, ensuring value, accountability and efficiency
• Work with the finance department and other stakeholders to optimize the company’s intake-to-pay cycle

WHAT YOU’LL NEED:

• Significant demonstrated procurement / purchasing experience or equivalent combination of education and experience
• At least 2 years of SaaS procurement, including familiarity and comfort level with hardware procurement
• Post-secondary education with a focus on business, supply chain, finance or a related field; bonus points for CSCP, SCMP or other supply chain management certifications
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Demonstrates exceptional negotiation skills to influence stakeholders, resolve conflicts, and secure mutually beneficial outcomes in vendor engagements.
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
• Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected. 

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-AK1