IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
Job DescriptionWe are seeking a Principal AI Product Manager to define and drive the long-term product strategy for AI-powered agents and intelligent workflows across IFS Nexus Black.
This role operates at company-wide scope. You will shape the AI product vision, define platform strategy, prioritize high-impact investments, and ensure that AI capabilities become a durable competitive advantage. You will partner deeply with engineering, data science, design, sales, and executive leadership to translate AI potential into measurable business outcomes.
You are equally comfortable discussing model evaluation frameworks, monetization strategy, and enterprise adoption barriers.
Key Responsibilities
1. Define AI Product Strategy
Own the multi-year roadmap for AI agents, orchestration systems, and AI-enabled workflows.
Identify platform-level opportunities across verticals and prioritize investments.
Define product principles for responsible, scalable, enterprise-grade AI.
Partner with executive leadership to align AI strategy with company goals.
2. Lead AI Platform & Capability Development
Define core AI capabilities (retrieval, agent frameworks, evaluation systems, safety layers) as reusable platform primitives.
Balance experimentation velocity with enterprise reliability and compliance.
Establish success metrics for AI quality, safety, adoption, and ROI.
Guide build-vs-buy decisions for models, infrastructure, and tooling.
3. Translate AI Potential into Market Impact
Identify cross-industry AI use cases with scalable product potential.
Develop monetization and packaging strategies for AI features.
Partner with GTM teams to define positioning and competitive differentiation.
Drive enterprise adoption and value realization.
4. Drive Cross-Functional Execution
Lead cross-functional initiatives spanning engineering, data, design, and sales.
Ensure product discovery, experimentation, and validation are structured and measurable.
Oversee product lifecycle from concept to scaled deployment.
Set standards for AI experimentation, evaluation, and iteration.
6. Elevate Product Discipline Across the Organization
Mentor senior PMs and establish AI product best practices.
Introduce frameworks for evaluating AI product opportunities.
Shape hiring and team structure for AI product capability.
Act as a thought partner to Principal Engineers and AI leadership.
Experience
10+ years in product management, with significant experience in AI/ML-driven products.
Track record of leading 0→1 and 1→scale AI products.
Experience defining platform strategy across multiple product lines.
Demonstrated impact at company or portfolio level.
AI & Technical Fluency
Strong understanding of:
LLMs and agent systems
Retrieval-augmented generation
Evaluation methodologies (offline/online testing)
Model tradeoffs (cost, latency, quality)
Ability to engage deeply with engineering on architecture and tradeoffs.
Leadership & Business Impact
Proven executive influence and strategic thinking.
Experience owning revenue-impacting product lines.
Strong commercial acumen and enterprise pricing strategy experience.
Ability to operate at ambiguity and define structure for others.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
