Operations Manager

About EMCO Corporation

EMCO Corporation is one of Canada's leading construction wholesale distribution businesses, serving contractors and partners across the country. Backed by more than 115 years of experience, we combine the strength and stability of a national organization with the agility and entrepreneurial spirit of a growing business.

Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure projects across Canada.

What makes EMCO Corporation different is our people and culture.

Our teammates are empowered to make decisions, develop customer relationships, drive growth, and shape the future of their business. We provide the tools, support, and mentorship needed to succeed, while encouraging initiative, accountability, and innovation.

Our culture is built on four core values:

• Fairness & Caring
• Trust & Respect
• Straight Talk
• Generous Listening

Diversity, Inclusion & Opportunity

EMCO Corporation is committed to building a diverse and inclusive workplace where every teammate can succeed. We believe that diverse backgrounds, experiences, perspectives, and ideas make us a stronger organization and better partner to our customers.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We are particularly committed to increasing representation of women in leadership and throughout the construction wholesale industry by creating an environment where talent, performance, and potential drive opportunity.

Why Join EMCO Corporation?

• Learn from experienced leaders and mentors!
• Participate in industry-leading training and development programs.
• Competitive salary, benefits, pension, and profit-sharing programs
• Long-term career growth with one of Canada's most respected organizations
• Team-oriented culture that supports work-life balance.

As an Operations Managers you will ensure all business processes are being conducted in the most efficient, effective, safest, and profitable manner. You will analyze and manage the processes at the Profit Centre, solves problems and continually strives to find the most effective methods for productivity improvements.  The Operations Manager is accountable for implementing change and training the teammates involved.

To experience success in the position, you will:

• Represent the Profit Centre in a professional manner
• Uphold our core values and ethics with every interaction
• Optimize the efficiency, effectiveness, and profitability of the Profit Centre operations
• Take initiative, resolve conflicts, and solve problems
• Act in a safe manner, following all safety guidelines at the Profit Centre and at all customer locations including job sites

Additional duties will include:

• Supervise, schedule and train teammates to ensure efficient, effective, and profitable operations at the Profit Centre
• Assist in the recruitment, training, development, coaching, evaluation, and management of the Profit Centre Team
• Analyze data and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase ROI and profit sharing in conjunction with the Profit Centre Manager
• Review daily sales reports and address issues immediately
• Manage the annual physical inventory count; ensure the count is done efficiently and accurately by evaluating inventory reports regularly
• Resolve all customer, vendor and carrier complaints and disputes quickly and effectively
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Safeguard and maintain all Profit Centre assets – buildings, trucks, equipment, inventory, and receivables
• Perform other tasks as requested by the Profit Centre Manager

What we are looking for from you:

• College and/or University degree
• A minimum of 2 years of wholesale distribution experience
• A minimum of 1 year of supervising teammates preferred
• Valid driver’s licence with a clean driver’s abstract
• Proficient in the use of the Microsoft Office software
• Possess a strong work ethic and a high standard of integrity
• Create a positive team environment, training and inspiring the team to do their best work and to achieve the highest levels of customer satisfaction
• High energy with strong communication skills to build strong working relationships with customers, vendors, and teammates
• Able to interpret performance data to determine efficacy of business operations and take appropriate action to adjust the process for maximum profitability
• Ability to learn and operate the applicable software system used to process orders
• Intermediate math skills
• Ability to learn how to operate material handling equipment

Preferred Skills

• Previous experience with or knowledge of products sold at the Profit Centre
• Experience using M3

Salary Range - $45,000-$55,000

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.