Operations Manager - Extendicare York

Operations Manager (Full-Time) – Extendicare York, Sudbury ON

Applications are invited to apply for the permanent full-time position of Operations Manager at York Extendicare, our 278-bed facility located in Sudbury, ON.

Reporting to the Executive Director, the Operations Manager is responsible for all aspects of the business office and systems; including but not limited to, accounting and payroll duties. The Office Manager also provides secretarial support to the Executive Director and other supervisory staff in the facility.

RESPONSIBILITIES

• Plans, organizes, directs and supervises the activities of the business office; establishes and monitors work flow and makes changes as necessary to improve quality of service.
• Adheres to established policies and procedures regarding quality assurance, fire, occupational health and safety, environment and infection control.
• Maintains internal records and prepares internal reports for facility as required; maintains confidentiality of all financial, personnel and resident data; maintains accounting records
• Handles payments from families and all queries concerning billings from residents and /or families; prepares bank deposits
• Greets visitors, determines purpose of visit; directs visitors to proper location as appropriate; informs staff of visitor’s arrival; presents a positive image of the facility to the public; monitors comings and goings of residents from facility.
• Periodic on-call may be required

QUALIFICATIONS

• Post secondary diploma/certificate in office or business administration (or comparable) preferred.
• Secretarial skills and experience with office procedures required

• Knowledge and experience with office equipment including personal computers, Microsoft office.
• Must have an understanding of banking practices i.e. deposits, trust, etc. and sufficient accounting knowledge to determine proper entries.
• Knowledge of payroll, scheduling, benefit administration, interpretation and application of collective agreement provisions, accounts receivable, and accounts payable practices.
• Ability to work in a fast paced environment and have exceptional time management skills.
• Previous experience in working with Extendicare’s accounting, scheduling, payroll and resident application systems preferred.
• Knowledge of Occupational Health & Safety practices, principles and legislation
• Proficiency in Microsoft Office Suite (Word, Excel)
• Ability to read and write English as well as to understand complex verbal and written instructions in English.

CLOSING DATE: July 23rd, 2025

In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting.

Time Type:

Full time

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare!

Extendicare and affiliated organizations including our partner homes in Extendicare Assist,

accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

Time Type:

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.