Operations Assistant

About us:

Spring Financial is revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial options—we’re here to change that.
As one of Canada’s fastest-growing fintech companies, annually we help 1 million customers explore their financing options with ease—online, via text, or over the phone. Our dynamic, innovative team thrives on collaboration, growth, and making a real impact.
To learn more about our products please visit our website here: www.springfinancial.ca.

Job Summary:
The Operations Assistant will play a key role in ensuring smooth day-to-day operations, coordinating schedules, and facilitating communication. No prior experience is necessary—what we value most is a positive attitude, a willingness to learn, and a proactive approach to problem-solving.

NOTE: This is a full-time, permanent, on-site position in downtown Vancouver.

What You’ll Be Doing:

• Travel Management: Manage the manager’s and executive’s domestic and international travel and accommodations. You will provide support for the executive's personal matters, such as moving arrangements (when relocating cities).
• Communication: Serve as a liaison between the executive and internal and external contacts. You'll manage phone calls, emails, and correspondence.
• Meeting and Event Coordination: Organize and prepare for meetings by gathering materials, creating agendas, and taking notes. You will also assist with planning and coordinating company events, including larger gatherings (Christmas Party, Summer Barbeque, Other Monthly Celebratory events).
• Office and Document Management: Assist with preparing documents, presentations, and reports. You will also help maintain office supplies and equipment, and assist with special projects and tracking key company milestones.
• Employee Engagement: Support internal communications by assisting with the company newsletter and coordinating celebrations for employee birthdays.
• Expense Reporting: Track and reconcile expenses for the executive, ensuring accurate and timely reporting.
• Confidentiality: Handle sensitive and confidential information with the highest level of discretion.

What You Should Already Have:

• A positive and proactive mindset, eager to take on new challenges and learn new skills.
• Strong verbal and written communication skills, with a willingness to improve and adapt.
• Naturally organized and able to manage multiple tasks simultaneously.
• Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Docs, Sheets, etc. is an asset
• A high level of professionalism and discretion, particularly when handling sensitive information.
• A collaborative spirit and willingness to contribute to the success of the team.
• Nice to have: BC Drivers License (N or Class 5)

What We Will Give You: 

• Competitive annual salary ranging from $50,000 to $58,000, reflective of experience and impact.
• Comprehensive benefits package, including extended health, dental, and vision coverage — with 100% of monthly premiums covered by the Spring.
• GRSP matching program to support your long-term financial goals.
• Transit-Friendly Employer (Transit allowance).
• A modern, collaborative workspace in the heart of downtown Vancouver.
• Ongoing career growth opportunities.

This is a truly exciting time to join Spring Financial and we are looking forward to doing great things together!

---

Please note: Upon applying, our Talent Acquisition team will review your resume. If you qualify, we will reach out to learn more about your experience and answer any questions you may have about the role, benefits, compensation, and more. Due to high application volume, we may not be able to respond to everyone.

Thank you for your interest! We appreciate your time and look forward to reviewing your application!