Mortgage Development Manager - Vancouver Island

Our Story & Purpose:

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.  

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,300 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today! 

Your Role in Supporting Our Members:

Are you a subject-matter-expert in the world of Mortgages? Do you have a strong network in the real-estate space and a solid understanding of lending practices? Vancity is looking for an experienced sales professional with these traits to be our next Mortgage Development Manager. As a Mortgage Development Manager, you will grow new mortgage business and help Vancity redefine wealth consistent with business goals.
This is a Full-time, Permanent role based in Vancouver Island, and will report directly to the Senior Manager, Member Advisory Services.
For this position we are looking at applicants currently living on the Vancouver Island.
How You'll Make an Impact:

• Researching and monitoring local communities for new member acquisition in order to build profitable mortgage business and achieve established sales targets
• Advising and coordinating with the branch network so that there is seamless transition from the Mortgage Development Manager to the branch network (Assistant Branch Managers, Account Managers, Financial Service Coordinators) that allows maximum cross sell opportunities and a consistent on boarding experience
• Building and maintaining the referral source network with external contacts (lawyers, solicitors, accountants, developers, realtors)
• Coordinating referrals to Specialist roles so that member's needs are met consistent with established service and quality standards
• Meeting with various clients across the lower mainland in accordance to their specific needs & availability

What You’ll Bring to the Team:

• Demonstrated success in mortgage sales, supported by a strong, existing book of business and an established network of referral sources
• Researching and monitoring local communities for new member acquisition in order to build profitable mortgage business and achieve established sales targets
• Advising and coordinating with the branch network so that there is seamless transition from the Mortgage Development Manager to the branch network (Assistant Branch Managers, Account Managers, Financial Service Coordinators) that allows maximum cross sell opportunities and a consistent on boarding experience
• Building and maintaining the referral source network with external contacts (lawyers, solicitors, accountants, developers, realtors)
• Coordinating referrals to Specialist roles so that member's needs are met consistent with established service and quality standards
• Meeting with various clients across the lower mainland in accordance to their specific needs & availability
  

Extra Skills That Set You Apart:

• Any additional certifications and education in Real-Estate, Mortgages, and the like

You’ll Thrive Here If You Are:

• Independent & a Self-Starter - with your ability to handle autonomy and take ownership of your work, you will manage your own desk and drive towards success with minimal supervision.
• A Team Player - you are able to use your interpersonal skills to work with different colleagues in order to collaboratively achieve objectives.
• Service-Oriented & Flexible - you understand that the member comes first and are able to plan your day based on the needs of the member (e.g. where they would like to meet, what time they are available).
• Resourceful and Knowledgeable - you continuously keep updated with legislation and developments within the real-estate and mortgage space so that you provide accurate, best advice to your members.
• Member-Focused - you practice active listening to learn about the needs of a member; acknowledging that each member has a story and your solutions need to be tailored as such.
  

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed. 
What You’ll Earn:

This role offers a competitive compensation package under the Mortgage Development Manager (MDM) scheme, designed to reward high performers for driving business growth and expanding their client portfolio. You will receive a guaranteed base salary of $5,000 per month for the first three months in the role, and will then switch over to 100% commission.

Why You’ll Love Working Here: 

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive: 

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs: 

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience. 

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.