Jobs at Vancity

Leads quality engineering as a senior hands-on SDET, designing scalable API-first automation frameworks and integrating automated validation into CI/CD pipelines. Provides technical leadership and coaching, drives shift-left quality practices, implements contract, performance, security, and regression testing, and uses data-driven metrics to improve reliability. The role also explores AI-assisted and agentic testing approaches across distributed systems and microservices.

Leads second-line operational risk and resilience programs, including the operational risk framework, RCSAs, risk events, issues management, KRIs, scenario analysis, change risk, third-party risk management, and resilience. Provides effective challenge and senior guidance on material risks, controls, and remediation; oversees regulatory alignment with OSFI and BCFSA expectations; and leads, coaches, and develops operational risk consultants.

Provides second-line independent oversight and challenge across technology, cyber, AI, data, digital, and model risks. Leads AI governance framework implementation, technology and cyber risk assessments, risk appetite monitoring, control reviews, remediation oversight, regulatory monitoring, and executive committee reporting. Advises technology and control teams on responsible innovation, resilience, third-party dependencies, business continuity, and risk acceptance while escalating exposures beyond approved thresholds.

Support and mature Vancity’s enterprise risk management and risk appetite frameworks. Responsibilities include monitoring risk limits and KRIs, preparing executive and committee reporting, facilitating risk assessments and workshops, reviewing new initiative risks, maintaining risk registers and taxonomies, supporting regulatory reviews, and driving stakeholder adoption through training, communication, and change management.

Independently investigates escalated financial-services complaints, reassesses prior handling, analyzes evidence, recommends fair resolutions and redress, drafts member responses, coordinates cross-functional investigations, supports OBSI and regulatory inquiries, and identifies systemic trends and quality improvements. The role requires strong knowledge of complaint frameworks, consumer protection, banking and investment operations, regulatory expectations, and defensible investigative documentation.

Provides comprehensive financial and relationship-based advice to members, manages portfolios, identifies lending, investment, mortgage, and deposit needs, makes specialized-team referrals, meets branch profitability targets, and follows compliance controls. Builds trusted member relationships through face-to-face service while developing financial plans and recommending appropriate products. Requires financial-industry experience, account management experience, financial planning coursework, and investment credentials.

Develop and grow Vancity’s mortgage portfolio within Indigenous communities across British Columbia. The role generates new business, builds partnerships with Indigenous governments and housing organizations, manages referral networks, supports member onboarding, monitors lending trends, and contributes to Indigenous lending strategy and product development. It requires mortgage expertise, strong relationship-building and sales skills, knowledge of Indigenous lending programs, regular travel, and achievement of growth targets.

Leads and develops a geographically dispersed team of Wealth Planners delivering virtual and phone-based financial planning and investment advice. Responsibilities include coaching advisors, improving planning quality and member outcomes, monitoring performance and service metrics, strengthening referral partnerships, supporting change initiatives, and ensuring regulatory, compliance, risk management, and operational requirements are met.

Lead end-to-end Quality Engineering for commercial banking transformation programs, defining test strategies, quality governance, risk-based coverage, automation, API and integration validation, reporting, and release readiness. Guide QE leads and engineers across internal teams and vendors while contributing hands-on to automation frameworks, pipelines, data validation, troubleshooting, and root cause analysis. Validate complex digital banking, core banking, transaction, entitlement, migration, security, accessibility, and operational workflows.

Supports enterprise third-party and operational risk management through framework development, regulatory alignment, second-line oversight, risk assessment challenge, governance reporting, key risk indicators, training, and stakeholder engagement. The role strengthens operational resilience, ensures compliance with OSFI expectations, and promotes effective risk ownership across the organization.

Provides personalized financial advice, processes member transactions, identifies product and service needs, makes referrals, resolves complex inquiries, and supports branch service quality. Provides technical guidance and knowledge transfer to team members while ensuring compliance with policies, procedures, controls, and security requirements. Works full-time at the Lonsdale Community Branch and may be scheduled on weekends.

Leads Vancity’s Strategic Insights team within the Analytics Centre of Excellence. The role sets analytics strategy, develops enterprise frameworks and practices, translates complex analysis into executive recommendations, promotes data literacy, and influences organizational decisions. Responsibilities include stakeholder engagement, enterprise communications, analytics capability building, and developing a high-performing team. The director partners across divisions to advance data utilization, advanced analytics, and evidence-based decision-making.

Supports Banking Operations communications by developing communication strategies, templates, standards, guides, and resources. Reviews current practices, gathers stakeholder feedback, streamlines operational updates, improves information accessibility, and explores communication effectiveness measures. Works with leaders and subject matter experts to translate operational needs into clear, consistent employee communications and practical tools.

Conduct ESG research and investment analysis for prospective and existing holdings, assess sustainability risks and opportunities, advise portfolio managers and investment committees, prepare reports and presentations, support shareholder engagement, and help integrate responsible-investing considerations into portfolio construction and member education.

Design and evolve Vancity’s Azure cloud-native data ecosystem using Databricks, Spark, Unity Catalog, and Purview. Establish secure, scalable data architectures, governance frameworks, metadata, lineage, classification, access controls, and compliance practices. Architect batch and streaming pipelines, support legacy-platform migration, integrate CI/CD, and collaborate with engineering, BI, data science, security, and compliance teams. Mentor junior staff and promote consistent enterprise data architecture standards.

Leads strategy, growth, performance, and roadmaps for a portfolio of payment products. Manages product managers and cross-functional teams, aligns senior stakeholders, evaluates market and member needs, oversees budgets, and drives enterprise-wide initiatives. Partners with Finance and Analytics to measure outcomes, optimize performance, and deliver revenue growth while balancing risk, compliance, and member experience.

Provides financial planning and investment advice to credit union members, with emphasis on socially responsible investments. Builds and manages investment relationships, sources new business, recommends suitable financial products, supports regulatory compliance, and coaches branch staff on wealth management solutions. The role requires financial industry experience, mutual fund licensing, and a CFP, PFP, or QAFP designation.

Analyzes business needs, processes, risks, and technology requirements; translates requirements into technical specifications and process models; facilitates stakeholder workshops; supports solution implementation, testing, defect analysis, and continuous improvement. The role works across business and IT teams, investigates data and integration issues, evaluates operational improvements, and helps ensure technology initiatives deliver business and member value.

Supports the full investment lifecycle, including due diligence, financial analysis, valuation, investment recommendations, transaction execution, and portfolio monitoring. The role evaluates financial, commercial, operational, legal, and impact considerations across private debt, venture capital, and private equity investments. It also prepares governance materials, tracks portfolio performance, supports impact-investing communications, and contributes to community events and sponsorships.

Provides financial planning and investment advice to credit union members, emphasizing socially responsible investments. Builds and manages investment account relationships, sources new business, identifies member needs, recommends suitable financial products, and ensures regulatory compliance. The role also collaborates across business lines and coaches branch staff on sustainable wealth management products. This is a full-time, temporary 20-month contract requiring at least two years of financial industry experience and a recognized financial planning designation.