Salesforce Manager Solution Architect

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM’s purpose is to deliver the power of being understood to our clients, colleagues and communities through world-class audit, tax and consulting services focused on middle market businesses. The clients we serve are the engine of global commerce and economic growth, and we are focused on developing leading professionals and services to meet their evolving needs in today’s ever-changing business environment.

As a member of RSM’s consulting team, you’ll work directly with key decision makers and company owners to gain a better understanding of the challenges they face. This experience also allows you to see firsthand the positive impact your efforts can have on our clients’ success.
 
We are building our Salesforce Consulting practice, and we are looking for a Salesforce Enterprise Architect who is self-driven with a passion for helping organizations solve complex business and technology problems! You will design, build and deliver relevant, innovative and robust enterprise-wide solutions, lead business and technology requirements sessions, act as a subject matter expert and solution leader between clients and the project team, lead discovery sessions, and design, document and communicate vision and solutions. This role can be based in Vancouver, Edmonton, Calgary or Ontario.

Responsibilities

• Translate strategy and business requirements into well-architected solutions that best leverage the Salesforce platform and product
• Lead technical design sessions which includes building architecture/road maps, creating, estimating, and solutioning user stories and developing technical solution documentation aligned with the business objectives
• Lead large teams of consultants, developers and/or solution architects working with Client stakeholders, RSM management consulting and other RSM practices on multi-stream digital transformation projects
• Demonstrate Salesforce thought leadership and educate clients on Salesforce multi-cloud and platform best practices and ensure compliance with architectural standards, principles and best practices across the implementation team
• Provide Salesforce expertise during sales efforts to educate prospect, pursuit team and estimate the technical level of effort
• Learn, create and evangelize new industry trends and advancements in product and technical capabilities from Salesforce during new product releases and acquisitions and assess business and technical feasibility
• Create and improve service offerings to provide industry leading solutions.  Formulate architectural standards and build templates, frameworks and tools for Salesforce practice
• Drive pre-sales from lead to opportunity close
• Coach and mentor junior resources

Basic Qualifications 

• A passion for Salesforce
• 5+ years’ hands-on experience in the Salesforce platform including 3+ years as a Salesforce Solution Architect
• Deep and broad experience across multiple Salesforce clouds
• Leadership experience and/or capabilities with the capacity to drive change, influence decision-making and foster a culture of collaboration, innovation and excellence
• Outstanding written and verbal communication skills – ability to communicate complex technical concepts to non-technical audiences
• Adept at managing client expectations, design and architecting solutions that meet business needs and providing architectural and project leadership across multi-stream implementation teams
• Experience in leading customer facing requirements gathering sessions
• Expert level experience defining the system architecture landscape, identifying gaps between
  current and desired end-states, and delivering a comprehensive solution that will enable
  achievement of the desired business outcomes
• Proficient understanding of the Salesforce product suite, including Sales Cloud, Service Cloud,
  Experience Cloud, RCA/ARM, App Cloud and adjacent systems such as MDM, ERP, middleware and more
• Expert at RFP response in the sales cycle
• Experience in selling into Private Equity
• Key SF certifications
• Ability to travel up to 25%

Preferred Qualifications

• Salesforce certifications such as CPQ Specialist, Data Architecture and Management Designer, Sharing and Visibility Designer, Development Lifecycle and Deployment Designer, System Architect, Community Cloud, Platform Developer I
• Functional understanding of deployment tools such as Gearset or Copado/Clickdeploy
• Experience with Pardot, Community Cloud, and/or Einstein
   

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.   

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.