Challenger Motor Freight Inc
Logistics Coordinator - Fastfrate Group (Vancouver)
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The Logistics Coordinator will manage and facilitate supply chain operations, negotiate freight rates, source carriers, respond to customer requests, maintain relationships, oversee pricing processes using Greenscreens, and ensure efficient customer experiences.
Logistics Coordinator - Pricing
Overseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience and have responsibility for all duties listed below.
Primary Responsibilities of Logistics Coordinator:
- Negotiate freight rates with carriers for domestic and cross-border TL and LTL
- Source carriers
- Respond to spot quotes and customer requests within expected timeline
- Be available after hours to assist with resolving issues
- Grow and maintain existing and new carrier or customer relationships
- Utilize all aspects of Greenscreens: carrier bids, customer quotes, lane research
- Ensure carriers are qualified in RMIS
- Perform work with a sense of urgency and attention to detail
- Collaborate with co-workers to provide solutions to customers
- Organize the Spot email inbox to ensure all coworkers have visibility to the appropriate emails
- Transition spot quote customers into dedicated customers
- Improve on win % daily
- Follow up with customers for additional lanes
- Identify areas of weakness
- Work closely with leaders and business development departments to develop compliant cost/price strategies and proposals
- Create customer proposals
- Maintain professional communication with Manager throughout the RFQ process on cost strategies and to ensure best pricing is presented in each proposal
- Research and track competitor pricing and market trends
- Maintain and improve existing pricing process and costs
- Perform all relevant aspects of Greenscreens including rates and customer quotes.
- Responsible for margin improvement through various methods
- Identify areas of weakness and improve these areas through carrier procurement
- communicate market insight to operating and sales groups within defined time frames
- Upload carrier rates and customer bill rates into TM system
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