Lead Product Manager- Technical

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Product Manager- Technical
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview• The AI and Decision Product Enablement program enables intelligent decision-based products through streaming analytics with the ability to govern these decisions and manage their outcomes with business agility.• This program leverages business rules & AI engines, a streaming big data cluster, an in-memory data grids, APIs, & UIs to deliver real time decisions at global scale
Are you a product leader with technical skills who wants to shape the future of industry-leading services, platforms and products?
We are looking for a Lead Product Manager - Technical to join our team for the Decision Operations product in the Vancouver office.
Role• Define the product roadmap aligning with its vision, scope, and business objectives • Handle the intake process for customer requests for multiple applications of the product• Collaborate closely with engineering teams and product managers to assess the feasibility of requests, align dependencies and technical implications to existing functionality• Gather and analyze requirements and elaborate into epics, features and user stories with clear acceptance criteria• Facilitate scoping sessions and lead review sessions of technical requirements/features• Document requirements clearly with rules, workflow diagrams or state transition tables to aid understanding• Prioritize features based on urgency and business value across multiple development teams of the product, working closely with other product managers• Guide and mentor product managers for all applications under this product• Reviews product demo with the development team against acceptance criteria for the feature set • Continuously monitors feature development at the feature and epic levels• Facilitate demos and handovers to stakeholders• Regularly meet with stakeholders to understand their needs and create a backlog accordingly• Facilitate post-launch reviews, net promoter score surveys and incorporate feedback into backlog• Prepare evidence for audits and claims as part of regulatory compliance and own product risk assessments• Ensure vulnerabilities and mandatory technical imperatives for the product are handled timely• Handle scrum master role of the team ensuring the team is on track per iteration and PI• Plan and schedule the change requests for deployments ensuring the gating criteria are met to go to production
All About You/Experience• Successfully launched complex projects as product owner, working closely with engineering teams from ideation to production• Extensive experience asa product owner or business analyst managing feature backlog and roadmap• Excellent written and verbal communication skills • Strong analytical and problem-solving skills to simplify complex requirements with detailed and clear documentation (functional/non-functional requirements and API specifications)• Experience with agile development methodologies, SAFE Agile methodology a plus• Strong attention to detail, self-motivated, operates with a sense of urgency• Experience with estimating work deliverables and managing project status is a plus• Flexible work hours to accommodate teams in different time zones across the globe
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Pay Ranges
Vancouver, Canada: $121,000 - $169,000 CAD