We are seeking an experienced and hands on Lead DevOps Engineer to join the Corporates Tax and Trade team in Toronto to drive infrastructure excellence and operational efficiency across our cloud platforms. This role combines deep expertise in multi-cloud environments with modern AI/ML infrastructure management and microservices architecture.
About the Role
As a Lead DevOps Engineer, you will:
- Lead the design, implementation, and optimization of our DevOps practices while enabling our teams to deliver reliable, scalable solutions. This role is crucial in building, automating, and maintaining our cloud infrastructure, CI/CD pipelines, and ensuring the reliability and scalability of our applications. You'll play a key part in fostering a culture of operational excellence, security, and continuous delivery, working closely with development and product teams.
- Infrastructure as Code (IaC): Design, implement, and manage scalable, secure, and highly available cloud infrastructure primarily on AWS, with an understanding of best practices for GCP environments. (e.g., using Terraform, CloudFormation).
- Automation & CI/CD: Develop and maintain robust CI/CD pipelines (e.g., GitLab CI/CD, GitHub Actions, Jenkins, AWS CodePipeline) to automate software delivery, testing, and deployment processes.
- Linux System Administration: Provide expert-level administration, troubleshooting, and optimization for Linux-based systems, ensuring stability, security, and performance.
- Monitoring & Observability: Implement comprehensive monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack, CloudWatch, DataDog) to ensure application health, performance, and proactive issue detection.
- Networking & Security: Configure and manage cloud networking components (VPCs, subnets, routing, security groups, firewalls) and implement security best practices (IAM, encryption, least privilege).
- Troubleshooting & Incident Response: Act as a subject matter expert for production issues, performing root cause analysis, implementing preventative measures, and participating in on-call rotations (as required).
- Collaboration: Work closely with software engineers, data scientists, and product managers to understand their needs and provide reliable, efficient, and secure infrastructure solutions.
- Continuous Improvement: Identify and implement improvements to existing systems, tools, and processes to enhance efficiency, reduce costs, and improve reliability.
- Documentation: Create and maintain clear, concise documentation for infrastructure, processes, and playbooks.
About You:
You are a fit for the role Lead DevOps Engineer, if your background includes:
- 7+ years of experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering roles with at least 2 years in a lead or senior capacity
- Deep expertise in Linux System Administration: Command-line proficiency, shell scripting, process management, networking, file systems, user/group management, and security best practices.
- Strong proficiency with AWS: Experience with core AWS services such as EC2, S3, RDS, VPC, IAM, Lambda, EKS/ECS, CloudWatch, and an understanding of well-architected principles.
- Familiarity with GCP (Google Cloud Platform): Hands-on experience with at least a few core GCP services (e.g., GCE, GCS, GKE, Cloud Functions, IAM) is a significant advantage.
- Expertise in Infrastructure as Code (IaC) tools: Proven experience with Terraform (preferred), AWS CloudFormation, Pulumi or similar.
- Solid experience with CI/CD tools and methodologies: e.g., GitLab CI/CD, GitHub Actions, Jenkins or similar.
- Proficiency in at least one scripting language: Python (preferred), Bash, Go, or similar.
- Experience with containerization and orchestration: Docker and Kubernetes (EKS, GKE, or self-managed).
- Understanding of networking fundamentals: TCP/IP, DNS, Load Balancing, VPNs.
- Experience with monitoring and logging tools: , Prometheus, Grafana, Datadog, Splunk, CloudWatch or similar.
- Strong problem-solving skills: Ability to diagnose complex issues across various layers of the stack.
- Excellent communication and collaboration skills.
- A strong willingness to learn new technologies and adapt to evolving best practices.
Bonus Points If You Have:
- Experience leveraging AI/ML tooling in DevOps workflows:
- Develop and maintain MLOps pipelines for model training, deployment, and monitoring in production environments
- Implement infrastructure solutions for AI workloads including GPU clusters, model serving platforms, and data pipelines
- Collaborate with data science and engineering teams to operationalize machine learning models at scale
- Establish monitoring and observability practices for AI systems including model performance tracking and drift detection.
- Experience with other cloud providers (Azure).
- Knowledge of database administration (SQL/NoSQL).
- Certifications in AWS, GCP, or Kubernetes.
- Contributions to open-source projects.
#LI-MW1
What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $116,900 USD - $217,100 USD. For Ontario, Canada, the base compensation range for this role is $125,000 CAD - $175,000 CAD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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