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Thinkingbox

IT Director - Thinkingbox

Posted 3 Hours Ago
Be an Early Applicant
Hybrid
Vancouver, BC, CAN
Senior level
Hybrid
Vancouver, BC, CAN
Senior level
Lead and evolve technology ecosystems, oversee infrastructure, manage IT budgets, and ensure security practices while mentoring a team of IT specialists.
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Who We Are 
Hi! We’re Thinkingbox, the brief to built agency. Creating innovative digital, experiential, social, and content, we partner with leading brands across industries like sports, gaming, entertainment, and technology. We believe the hands that carefully craft the work should belong to the minds that dreamed it. So while others pass the buck, we’re already building. Because our thinkers are also the makers. Culture is at the heart of who we are, and our offices are hubs of natural collaboration. From hanging out with our office dogs to enjoying Thursday happy hours, we keep our work environment vibrant, welcoming, and fun. Each year, we also encourage our people to spend a month exploring the world, whether that means working from another office or even from the beaches of Mexico, to expand their perspectives and bring fresh inspiration back to the team.

The Opportunity 
We are looking for a Director of IT to lead and evolve our technology ecosystem across studios. This role sits at the intersection of creativity and infrastructure, ensuring our teams have fast, reliable, and scalable systems that enable world-class work.

You are not just a systems operator. You are a strategic thinker and hands-on problem solver who understands that in a creative environment, technology should feel seamless. From post-production pipelines to cloud collaboration tools, you ensure everything works efficiently behind the scenes so our teams can focus on delivering exceptional work.

What You’ll Be Doing

    Infrastructure & Studio Operations
  • Oversee high-performance storage environments including NAS and SAN systems supporting 4K and 8K workflows

  • Manage networking infrastructure including high-speed connectivity such as 10GbE and 40GbE

  • Maintain and optimize on-premise and cloud-based render farms and workstations across Mac and PC environments

  • Own backup and disaster recovery strategies to protect client assets and intellectual property

  • Ensure studio environments are stable, fast, and production-ready at all times

  • Strategic Leadership
  • Partner with leadership to define and execute a forward-looking technology roadmap

  • Align infrastructure with the evolving needs of AI-driven creative workflows

  • Manage IT budgets including hardware procurement, software licensing, and vendor relationships

  • Evaluate and introduce new technologies that improve efficiency and give the studio a competitive edge

  • Security & Compliance
  • Maintain strong security practices to protect client data and internal systems

  • Lead cybersecurity initiatives including endpoint protection, MFA, and secure file transfers

  • Ensure systems meet industry standards for confidentiality and reliability

  • Team Leadership & Support
  • Lead and mentor a small team of IT specialists and systems engineers

  • Set a high standard for responsive, white-glove support across the organization

  • Ensure minimal disruption to creative teams, especially during high-pressure production timelines

  • Build processes that balance speed with stability 

What You’ll Bring

    Experience
  • 6+ years in IT, with 3+ years in a leadership role

  • Experience within a creative agency, production company, or VFX environment

  • Technical Expertise
  • Strong knowledge of macOS, Windows, and Linux environments

  • Experience with high-performance storage and networking infrastructure

  • Proficiency with cloud platforms such as AWS, Azure, or GCP

  • Familiarity with creative tools and workflows including Adobe Creative Cloud, Figma, DaVinci Resolve, and 3D tools like Maya or Cinema 4D

  • Experience working with pipeline systems or media asset management platforms

  • Skills
  • Ability to translate complex technical concepts into clear, practical guidance

  • Strong problem-solving mindset with a proactive approach

  • Comfortable operating in fast-paced, evolving environments

  • Highly organized with strong attention to detail

Additional Info

  • Monday - Thursday in office (Fridays are remote optional)

  • Flexible time off, including paid vacation and sick days

  • Consistent culture and team-building events

  • Employee recognition and incentive programs

  • Seasonal celebrations and gatherings throughout the year 

  • Office lunches 

  • Branded company swag

  • Access to industry events, learning opportunities, and non-profit outreaches

  • Dog-friendly offices

  • Unlimited coffee, drinks, and snacks

  • Flex work and travel options

  • Comprehensive extended health benefits

  • 401k matching (US employees only)

Equal Opportunity

At Thinkingbox, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it's the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.


To Apply

Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.


Top Skills

Adobe Creative Cloud
AWS
Azure
Cinema 4D
Davinci Resolve
Figma
GCP
Linux
macOS
Maya
Windows

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