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POOLCORP

Inside Sales Associate

Posted 18 Days Ago
Be an Early Applicant
In-Office
Surrey, BC, CAN
Junior
In-Office
Surrey, BC, CAN
Junior
Assist walk-in and phone customers to identify needs, process sales orders and payments, handle warranties and complaints, estimate deliveries, perform counter and warehouse duties, and support receiving/shipping while maintaining excellent customer service.
The summary above was generated by AI

Location: Surrey, BC - 285, Unit 101, 19498 Telegraph Trail, Surrey, British Columbia - V4N 4H1
Pay: $22-$28/hour plus up to an additional $2,500 through our performance bonuses in the summer.
 

Location:  Monday-Friday 8:00am – 4:30pm (SUMMER HOURS 8:30AM TO 5:00PM)
Job Summary:
The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.
 
Responsibilities:

  • Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.

  • Processes, pulls and distributes customer products quickly and efficiently.

  • Handles questions and complaints in a timely and professional manner.

  • Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.

  • Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.

  • Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.

  • Assists in receiving, shipping, and general warehouse duties.

Requirements:

  • High school diploma or GED.

  • 1+ years related inside sales experience preferred.

  • The ability to move 100 pounds with a dolly.

  • Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.

  • Strong customer-service attitude.

  • Good computer skills including MS Office programs.

  • Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.

  • Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.

  • Must be 18 years of age or older to apply.

You want Benefits? You’ve got it! Our generous benefits package includes:  

  • Medical, Dental, Vision and Prescription Drug Coverage 

  • Group Retirement Savings Plan 

  • Paid Time Off (PTO), Paid Holidays, & Sick Days 

  • 100% employer paid Life Insurance and Long-Term Disability Insurance 

  • Fully Funded Tuition Education Programs 

  • Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance 

  • Employee Stock Purchase Plan 

  • Employee Discounts and much more! 

 

Looking to work for the best in the industry? 

Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors. 
 

Why join POOLCORP? 

We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success.  As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds! 
 

So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life! 
 

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!  Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.  
 

This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others. 
 

POOLCORP is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others. POOLCORP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.   
 

At POOLCORP, we are committed to our employees’ success. Our comprehensive benefits program offers the flexibility of benefits that meet the needs of our employees and their families. Some of these benefits include medical, dental and vision care, company-paid life and long-term disability insurance, prescription drug coverage, flexible spending and health savings accounts, 401(k) with company match, employee stock purchase plan, and employee assistance and education reimbursement programs. These benefits can help build a foundation for the future while helping employees live a healthy lifestyle. 

 

The compensation range for this position in B.C. is between $22.00 and $28.00 based on a full-time schedule. The actual pay may vary depending on your skills, qualifications and experience. Additionally, this position may be eligible for discretionary bonuses or commissions plans as well as relocation or cost of living adjustments. The application window for this position is expected to close after 30 days of posting, but will remain open until filled.   

 

Your total compensation (pay, benefits, and bonuses) will be adjusted based upon your job classification, hours worked, and length of employment. Please note that benefits are subject to change. For more information about compensation and benefits, visit https://www.poolcorp.com/careers/compensation-benefits/  

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