Handle inbound orders via phone and email, enter and track orders, prepare and follow up on quotes, grow opportunities from marketing and sales leads, maintain backorder and expediting reports, notify customers of delivery updates, and report market trends and customer feedback to management.
Why You’ll Love EECOL
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!
What’s in it for You
- Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
- Enjoy regular salary reviews and incentive opportunities.
- EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
- A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
- Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.
Responsibilities:
- Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
- Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
- With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
- Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
- Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
- Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
- Report industry trends, competitive pricing and customer feedback to management.
Qualifications:
- High School Diploma or Equivalent required; Bachelor’s degree preferred.
- Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
- Familiar with Microsoft Office, and ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Ability to work in a team environment
- Ability to communicate clearly, both verbally and in written form
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Ability to act and solve routine or standard problems
- Ability to identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with supervision
- Ability to travel up to 25%
#LI-NS1
About UsThis amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
This posting is for a current, active vacancy intended for immediate hire.
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