HR and Culture Manager - Maternity Leave cover

Positrace is a fast-growing B2B Software-as-a-Service (SaaS) company with a strong presence in North America. We have thousands of satisfied customers and a robust product offering. Our commitment to innovation and customer satisfaction is at the heart of our success. 

We are looking for an HR and Culture Manager to provide maternity leave cover for 6-12 months.

The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices. Knowledge of Spanish is a great advantage.

Duties and Responsibilities:

Recruitment projects

• Manage recruitment projects 
• Post roles based on updated job descriptions
• Ensure cost effective recruitment
• Select best candidates for skills and culture fit

Compliance and Documentation

• Ensure we keep accurate records of offboarded employees and associated documentation
• Ensure all onboarding and offboarding activities adhere to local labor laws and EOR-specific regulations. (employment contracts, addendums, Commission plans, performance plans, salary increases, handbook, Drata System)
• Through the Jira ticketing system, ensure that all new employees have proper access, fully equipped workspaces, and all necessary accounts set up prior to their start date.
• Ensure timely deactivation of employee benefits, system access, and other entitlements via Jira tickets

Communication and Support 

• Act as a primary point of contact for employees, providing guidance and updates on Company Policies, decisions and any organizational changes.
• Communicate with employees professionally, ensuring they understand all of our interactions as onboarding and offboarding steps and have access to necessary resources and needed information
• Handle sensitive conversations with employees while maintaining confidentiality and professionalism to ensure proper follow up steps with Direct Managers, employees, etc.
• Ensure effective implementation of annual performance review plans and proactively follow up on potential salary adjustments to align with Finance AOP, reduce talent attrition, and support employee growth. 
• Develop strong relationships with managers and employees, to ensure effective collaboration and communication.
• Communicate policy changes, process updates, and team initiatives to both the team and wider HR organization.

Process Improvement & Efficiency 

• Identify areas for process improvement within HR operations and lead initiatives to enhance workflow efficiency, service quality, and employee experience.
• Implement best practices in HR service delivery, including the potential automation or implementation of Recruitment activities such as the integration of AI in repetitive tasks 

Office Administration

• Stay on top of office supplies and groceries
• Office organisation and team gatherings
• Ensure proper on time cleanings are done with providers such as carpet and filtered water.
• Office follow up on lights and maintenance
• Manage any parking situations or tickets

General HR Activities

• Coordinate travel arrangements and purchase airline tickets for office visits within internal expense policy
• Review and approve invoices, and international contractors
• Follow up and approve home office arrangements, vacation requests, sick days and leave permissions in alignment with operational needs
• Audit and monitor HR corporate expenses in both offices to ensure policy compliance
• Manage purchasing and expense tracking for recruitment and job-posting platforms
• Create, update and maintain job descriptions across departments

Qualifications

• Bachelor's degree or relevant experience
• 5+ years' experience in Human Resources
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement
• Fluent written and spoken Spanish is a great advantage.
  

PLEASE NOTE THIS IS A TEMPORARY 6-12 MONTHS CONTRACT FOR MATERNITY LEAVE COVER.