Head Commerce Engineering

LastPass is looking for Head Commerce Engineering 

As Head of Commerce Engineering, you’ll lead the charge in building and scaling our end-to-end eCommerce systems and will be a key contributor to enable our Commerce Strategy and connected company objectives. Reporting directly to our CIO, you’ll own the strategy and execution of platforms powering our customer journey — from LastPass.com to billing and payments. Your work will directly shape how users experience LastPass.

This is more than a technical role — it’s a cross-functional leadership opportunity to transform digital commerce for a globally recognized brand.

About the team:

You’ll join our Business Technology (BizTech) team - the powerhouse behind company-wide digital transformation. We fuel growth with seamless systems, smart data, and innovative solutions that power both our employees and customers.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

Expect to collaborate with an incredible crew of leaders across Engineering, Product, Marketing, Sales, CX, Finance, and more. You’ll be a key partner in shaping company-wide strategies and turning vision into reality.

What are some of the exciting challenges you will be working on?

• You will partner with both the business and technical teams to innovate and deliver customer experiences at every digital touchpoint
• Lead the development and execution of a comprehensive digital technology roadmap with clearly defined target states aligned to business goals
• Oversee teams for web and commerce platforms, ensuring timely development of features while maintaining platform performance and scalability
• Drive platform transformations (e.g., headless commerce) and manage ongoing software development process improvements to optimize speed-to-market
• Build, manage, and optimize subscription, billing, and payment platforms to deliver a world-class customer experience. Ensure platforms are scalable, secure, and seamlessly integrated with adjacent engineering systems and processes
• Oversee the architecture, development, and operations of eCommerce systems, connecting engineering platforms, and ensuring frictionless workflows that support the customer journey from purchase to renewal
• Partner with data teams to implement insights-driven solutions, enabling actionable reporting, forecasting, and optimization of commerce operations.
• Ensure adherence to global compliance and security standards for payments and billing systems, safeguarding customer trust and data integrity.
• Manage and grow a high-performing global team of product owners, engineers, and administrators, fostering a culture of innovation, empowerment, and collaboration.
• Stay ahead of industry trends, emerging technologies, and best practices to continuously innovate and improve the organization’s technology landscape.
• Drive a culture of innovation and experimentation across the team to align with strategic objectives

What does it take to work at LastPass?

• Proven executive leadership in managing large-scale eCommerce, subscription, and payment systems for SaaS or consumer technology companies.
• Leadership experience with Commerce platforms and experience working in product management or engineering organizations
• Proven ability to translate business strategies and architecture requirements into actionable and scalable technology solutions that drive measurable business outcomes
• Demonstrated ability to prioritize and deliver technologies that enhance the customer experience across web, mobile, and digital channels, ensuring seamless integration and engagement
• Ability to drive a forward-thinking, innovative culture by identifying emerging trends, experimenting with new technologies, and quickly adapting to changing business and customer needs
• Technical depth in eCommerce architecture, subscription management platforms (e.g., Zuora, Stripe, RevPro), payment systems (CyberSource, Ayden, etc) integrations and NetSuite ERP
• Strong business acumen with the ability to align technical strategies with broader company goals.
• Exceptional leadership, team building, and communication skills, with the ability to influence at all levels of the organization.
• In-depth knowledge of SaaS business models, product led growth motions, billing workflows, and subscription-based revenue operations.
• Knowledge of global payment compliance (e.g., PCI-DSS, GDPR).