Conduct stakeholder discovery across technical and business teams to identify, quantify, and document the value of enterprise Salesforce solutions. Create ROI analyses, executive-ready value reports, presentations, and customer success materials. Partner with sales, customer success, solutions consulting, and marketing teams to support renewals, expansions, executive reviews, and strategic opportunities while recommending additional ways customers can improve Salesforce governance, security, compliance, resilience, and productivity.
We are looking for a fractional, client-facing Business Value Consultant to help customers and prospects understand and document the measurable value created by enterprise Salesforce solutions.
This consultant will conduct thoughtful discovery with business and technical stakeholders, identify operational and strategic outcomes, and turn those findings into clear, executive-ready value reports. The role covers Salesforce operations broadly, including data protection, security, audit readiness, compliance, release processes, governance, and overall platform reliability—not solely DevOps.
What You’ll Do- Interview customer stakeholders across IT, Salesforce, security, compliance, operations, and business leadership.
- Understand the customer’s initial challenges, current workflows, risks, and business priorities.
- Identify and quantify outcomes such as time savings, reduced operational effort, lower risk, stronger compliance readiness, improved data resilience, faster recovery, better governance, and increased Salesforce-team productivity.
- Translate technical capabilities and customer usage into credible business-value stories.
- Create concise customer value reports, ROI summaries, executive presentations, and inputs for customer success stories.
- Partner with customer success, sales, solutions consulting, and marketing teams to support renewals, expansions, executive business reviews, and strategic sales opportunities.
- Recommend additional opportunities for customers to realize more value from their Salesforce environment.
RequirementsWhat We’re Looking For
- Experience in value consulting, management consulting, customer success, enterprise SaaS consulting, or business transformation.
- Strong familiarity with the Salesforce ecosystem and how Salesforce teams operate.
- Working knowledge of Salesforce data backup and recovery, security, audit trails, compliance, governance, and release/change-management practices.
- Ability to speak credibly with both technical practitioners and executive stakeholders.
- Experience building ROI analyses, value assessments, business cases, customer success stories, or executive reports.
- Excellent discovery, interviewing, analysis, writing, and presentation skills.
- Strong judgment: you distinguish verified customer outcomes from assumptions and document methodology clearly.
- Availability for flexible, project-based customer engagements across North American time zones.
Similar Jobs
Automotive
Lead Ford’s global electrification product strategy and roadmap across EV features, grid services, charging networks, mobile apps, and in-vehicle experiences. Manage product leaders, guide cross-functional engineering and design teams, translate customer needs into technical requirements, measure product performance, and communicate vision and progress to executives. The role spans current EV products and the future Universal Electric Vehicle platform, requiring expertise across automotive hardware, software, energy services, and global product portfolios.
Top Skills:
Bi-Directional ChargingCloud PlatformsElectric VehiclesEv Charging NetworksGrid ServicesMobile Applications
A Minute Ago
Automotive
Performs warehouse and parts-handling duties, including inventory maintenance, order picking, shipment preparation, and parts installation. Uses tools, scanners, hoists, and material-handling equipment while inspecting items for defects. Requires physical dexterity, standing and walking, schedule flexibility, overtime availability, adherence to safety procedures, and effective teamwork. Temporary full-time employees may convert to regular full-time employment after nine months.
Top Skills:
Hand ToolsHiloHoistsPmhvPower ToolsScanners
A Minute Ago
Automotive
Performs warehouse and material-handling tasks including inventory maintenance, order picking, shipment preparation, and parts handling. Uses tools, scanners, hoists, and powered material-handling equipment while inspecting parts for defects. Requires physical labor, standing, walking, bending, reaching, teamwork, adherence to safety procedures, flexible scheduling, overtime availability, and the ability to follow instructions. Successful completion of a pre-employment assessment, drug screen, physical, and background check is required.
Top Skills:
Hand ToolsHiloHoistsMachineryPmhvPower ToolsScanners
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
