The Field CTO will lead technical strategies for identity security, partnering with clients to address challenges in identity governance and access security, while collaborating with internal teams to refine product direction and drive adoption of the Access Graph platform.
Company Description
Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance.
Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry.
Join us to put AI to work for people.
Job Description
Veza is seeking a strategic, customer-facing, and technically deep Field CTO to help define the future of identity security for the AI era. In this role, you will partner closely with customers, executive stakeholders, Product, Engineering, Sales, and Customer Success teams to articulate Veza's technical vision and help enterprises modernize identity governance and access security.
As a trusted advisor, you will engage with CISOs, CIOs, identity architects, cloud security leaders, and platform engineering teams to demonstrate how Veza's Access Graph and Access AI capabilities enable organizations to achieve least privilege, reduce identity risk, and secure human and non-human identities at scale.
You will serve as both a market-facing technical evangelist and an internal strategic partner, helping shape product direction based on customer needs, competitive insights, and emerging trends across identity, AI security, cloud infrastructure, and enterprise governance.
YOU WILL:
Qualifications
NICE TO HAVE:
For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .
Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance.
Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry.
Join us to put AI to work for people.
Job Description
Veza is seeking a strategic, customer-facing, and technically deep Field CTO to help define the future of identity security for the AI era. In this role, you will partner closely with customers, executive stakeholders, Product, Engineering, Sales, and Customer Success teams to articulate Veza's technical vision and help enterprises modernize identity governance and access security.
As a trusted advisor, you will engage with CISOs, CIOs, identity architects, cloud security leaders, and platform engineering teams to demonstrate how Veza's Access Graph and Access AI capabilities enable organizations to achieve least privilege, reduce identity risk, and secure human and non-human identities at scale.
You will serve as both a market-facing technical evangelist and an internal strategic partner, helping shape product direction based on customer needs, competitive insights, and emerging trends across identity, AI security, cloud infrastructure, and enterprise governance.
YOU WILL:
- Partner with enterprise customers and prospects to understand complex identity, governance, and access security challenges and translate them into strategic technical solutions
- Serve as a trusted technical advisor to executive stakeholders including CISOs, CIOs, security architects, and infrastructure leaders
- Articulate Veza's vision for identity security, Access Intelligence, and AI-native governance through executive presentations, workshops, demos, whitepapers, and industry speaking engagements
- Collaborate with Product Management and Engineering to influence roadmap priorities based on customer feedback, market demands, and competitive analysis
- Support strategic sales opportunities by leading technical discovery, architectural discussions, and executive-level solution positioning
- Drive adoption of Veza's Access Graph platform across cloud, SaaS, on-prem, and hybrid environments
- Work cross-functionally with Customer Success to ensure customers achieve measurable business outcomes and long-term platform adoption
- Develop thought leadership content including blogs, webinars, conference talks, and social media engagement focused on identity security, least privilege, AI governance, and non-human identity security
- Monitor industry trends, emerging threats, regulatory developments, and competitive offerings to inform Veza's long-term strategy and market differentiation
- Help define best practices and reference architectures for modern identity governance and access management programs
Qualifications
- Bringing 10+ years of experience in cybersecurity, identity security, cloud security, or enterprise infrastructure
- Experienced in customer-facing leadership roles such as Field CTO, Solutions Architect, Security Architect, Enterprise Architect, or Technical Product Leadership
- Deeply knowledgeable in identity and access management (IAM), identity governance and administration (IGA), privileged access management (PAM), authorization, authentication, and least privilege principles
- Familiar with modern cloud and SaaS architectures including AWS, Azure, GCP, Kubernetes, and enterprise SaaS ecosystems
- Comfortable engaging with both executive audiences and deeply technical teams
- Skilled at simplifying complex technical concepts into compelling business value narratives
- Passionate about emerging security challenges around AI agents, non-human identities, and enterprise governance
- Able to thrive in a high-growth, fast-paced environment while managing multiple strategic initiatives simultaneously
- Willing and able to travel to meet customers, partners, and internal stakeholders as needed
NICE TO HAVE:
- Professional experience at identity security, cybersecurity, or enterprise SaaS companies
- Experience working with Fortune 500 or highly regulated enterprise environments
- Familiarity with SIEM, SOAR, cloud security posture management, and security operations workflows
- Experience presenting at industry conferences, customer advisory boards, or executive briefings
- Demonstrated track record of building technical credibility and influencing strategic customer decisions
- Background working with AI security, agentic systems, or governance frameworks
For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .
ServiceNow Vancouver, British Columbia, CAN Office
Robson Square, 777 Hornby Street, Vancouver, British Columbia, United States, V6Z 1S4
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