Director, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management

Overview
Mastercard Identity Solutions, part of the Security Solutions Organization (SSO), is responsible for safeguarding trust in payments and customer digital lifecycle to promote trust in all digital transactions. Identity Solutions’ global Business Enablement team is looking for an experienced professional to support innovative partnership frameworks with key players in the broader identity ecosystem. To extend Mastercard’s product offerings to customers, Identity has forged deep relationships with select partners that offer complementary capabilities to our in-house capabilities.
In this role, you will:
Be the global lead managing each product partnership through the Mastercard-prescribed Studio framework for product development.
Coordinate and execute partnership product roadmap planning, development and commercialization milestones, activities and deliverables across each step including Ideation/Product Council intake, Pricing/billing, Legal/regulatory/franchise, Operations/technical development, Marketing/branding/sales enablement, Customer communications, Training for sales/delivery/support/customers, Implementation/delivery/support, Product reference documentation, Studio peer review gating.
Work closely with regional product, sales, and account leads for both product development and ongoing Go-To-Market support of the partnership.
Coordinate and lead where possible co-innovation opportunities with key partners, identifying prospects to scale existing or potential Identity products and services.
Work closely with internal stakeholders (including Value Chain Expansion, Customer Success, regional sales and account leads, among others) to identify and vet new partners for potential ‘innovative’ partnerships.
Collaborate with peers in Business Enablement and the broader Identity Solutions family to incorporate innovative partnership opportunities into broader Identity strategy development.
Qualifications:
Extensive experience in product development and/or management, preferably within the payments or cybersecurity industry.
Proven track record of translating strategies into execution plans and driving end-to-end execution in a cross-functional environment.
Strong understanding of Mastercard's products, services, and key revenue drivers, as well as the larger payment industry.
Experience contributing data-driven product ideas that were accepted for development and/or enhancement by senior leaders
Extensive experience working on product launches in multiple markets
Excellent communication and influencing skills to work with internal and external stakeholders.
Analytical and solutions-oriented with the ability to drive thought leadership in digital strategy, leveraging data to develop a compelling narrative
Strong analytical, problem-solving, and decision-making skills
Experience in managing product roadmaps, from concept to launch, and familiarity with identity verification standards.
Bachelor’s or Master’s degree in a relevant field (e.g., Business, Computer Science, Data science, Cybersecurity)

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

Vancouver, Canada: $135,000 - $216,000 CAD