Job Description
Director - Client Services, US Fund Administration
Hybrid-West Orange, NJ or Wilmington, DE
Monday to Friday 9:00 a.m. to 6:00 p.m. Eastern Time
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
Some of the things you will be doing:
- Manage client relationships including onboarding new clients, review of fund documents, fund set up, and renewals of existing client engagements
- Understand clients' business to identify opportunities for additional fund services and cross selling of other CSC products
- Review accounting records, financial statements, and support schedules, including waterfall calculations (GAAP & OCBOA)
- Review SBA compliance reporting, including SBA Form 468
- Review capital call & distribution calculations and letters
- Assist as needed with internal teams with all client deliverables
- Ensure that best practices are used by client service team and look for process improvements
- Staffing/resource allocation for client service team
- Career development and talent management of team members
- Manage special projects as required
- Extensive on the job training
- Internal responsibilities (status reports, time tracking, etc.)
What technical skills, experience, and qualifications do you need?
- BS Degree in Accounting-CPA or CPA candidate preferred
- 12+ years' experience in portfolio/investment and partnership accounting and 7+ years of supervisory experience
- Working knowledge of US GAAP
- Thorough understanding of key terms of fund documents
- Advanced Excel skills (VLOOKUP, SUMIF, IF, XIRR, SUBTOTAL, ROUND, named ranges)
- Private equity accounting software experience a plus
- Able to multitask and perform tasks under strict deadlines
- Experience delegating, training, and supervising multiple staff
- Experience managing multiple client relationships
- Strong professional verbal and written communication skills
- Attention to detail and strong organizational skills
- Business Development and driving organic growth a plus
- The ideal candidate will have experience leading large teams and achieving high profitability goals
- Robust analytical, problem-solving, and troubleshooting skills
- Project management experience
- Excellent leadership, communication, and organizational skills
- Creative and agile, leader who thinks outside of the box
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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
- As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.
