Job Description
Associate Business Systems Analyst
Hybrid Work Schedule in West Orange, NJ
Monday to Friday 9:00 a.m. to 6:00 p.m. EST
Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.
Some of the things you will be doing:
- Prepare and maintain documentation, including system functionality, reporting, user guides, and instruction manuals
- Provide first-line business and technical support to a global user base across multiple application instances
- Track email correspondence within the team's group mailbox and escalate time-sensitive correspondence to the appropriate internal parties
- Monitor and process user request tickets for data updates and maintenance
- Operate as a system administrator, including but not limited to monitoring, reviewing, and updating system information
- Complete User Approval Testing for new enhancements and features created for the reporting systems
- Onboard new users, including system and reporting training
- Participate in extensive on-the-job training
What technical skills, experience, and qualifications do you need?
- Bachelor's degree in business or a technical-related discipline
- Experience using the Investran application (1 - 3 years)
- Experience with portfolio/investment and partnership accounting is a plus
- Advanced Excel skills (e.g., XLOOKUP, SUMIF, IF/THEN, XIRR, SUBTOTAL, ROUND, named ranges)
- Ability to independently manage multiple projects and meet service level agreements (SLAs)
- Strong analytical skills with a high level of system aptitude and attention to detail
- Capable of multitasking and meeting deadlines in a fast-paced environment
- Excellent verbal and written communication skills
- Attention to detail and strong organizational skills
#LI-SP1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
- As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.
