Serve as the bridge between business and technical teams for a digital banking modernization. Validate functional and technical requirements, assess operational impacts and workflow gaps, ensure member experience and UI/UX alignment, drive branch/contact centre readiness and policy updates, and collaborate with product, design, architecture, and development teams in Agile delivery.
We are looking for a highly analytical Business / Systems Analyst to join an enterprise digital banking modernization project. This role is ideal for an individual who excels at bridging the gap between technical delivery and operational reality, ensuring that the new digital banking platform aligns with business requirements and that credit union staff and members experience a seamless transition.
What You'll Do- Review and validate functional and technical requirements against business objectives.
- Conduct comprehensive operational impact assessments to identify gaps between legacy workflows (Forge 2.0) and future-state workflows.
- Validate member experience workflows, UI/UX configurations, and custom branding needs.
- Drive readiness planning for branches, the contact centre, and operations teams, including drafting internal policy and procedure updates.
- Collaborate with product managers, designers, architects, and developers in Agile delivery teams.
- 3+ years of experience as a Business or Systems Analyst in software development projects.
- Strong analytical skills with experience mapping complex operational workflows and business rules.
- Experience facilitating workshops, managing business validation testing, and coordinating business cutover readiness.
- Strong communication and documentation skills.
- Deep expertise in business analysis within the financial services, retail banking, or credit union sectors.
- Strong understanding of digital banking member experiences.
- Experience in large-scale modernization or enterprise transformation projects.
- Opportunity to work on impactful, large-scale modernization initiatives.
- Collaborative and supportive engineering culture.
- Exposure to modern cloud-native technologies and platforms.
- Flexible and dynamic remote delivery environment.
Aequilibrium Vancouver, British Columbia, CAN Office
409 Granville Street, 1300, Vancouver, British Columbia, Canada, V6C 1T1
Similar Jobs
Professional Services • Energy • Industrial • Manufacturing
Support and improve enterprise business systems (NetSuite, CRM, BI) across a global organization. Troubleshoot issues, gather requirements, map processes, train users, and partner with stakeholders to drive system optimization and digital transformation.
Top Skills:
Business Intelligence PlatformsCRMErpNetSuite
Cloud • Information Technology • Security • Software
The Senior Business Systems Analyst will optimize the marketing technology ecosystem by leading requirements refinement, configuring Salesforce and marketing tools, ensuring data quality, and collaborating with various teams to enhance marketing operations.
Top Skills:
APIsBi ToolsMarketing Automation PlatformsSalesforce
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead vision-heavy design projects for Square's Point of Sale, creating visual and interaction designs, prototypes, and systems. Collaborate with product, engineering, and hardware partners to integrate AI-driven features and ship polished POS experiences.
Top Skills:
AI
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
