Assistant Technical Manager

SUMMARY

As a technical quality control resource, the Assistant Technical Manager would be responsible to assist the Property Managers and Technical Managers with the legislated preventative maintenance program oversight and to support the operation and maintenance of all Crown Owned and Other Government Department assets under the RP1 contract.  Maintain and perform an on-site Technical Audits and inspections program and assist the National Contract Lead with technical reporting to the client. 

KEY DUTIES & RESPONSIBILITIES

Audit and Inspection

• Conducts and validates, within their respective region, regular technical inspections/audits on maintenance tasks completed by 3rd party vendors or in-house technicians. This includes, but not limited to, reports and certifications provided by the 3rd party vendors.
• Monitors any deficiencies, if any, that were highlighted in the reports reviewed during an audit and ensures that they were actioned by the Property Management Team in timely manner.
• Works with the Property Management to implement correction action reports.
• Evaluates technical maintenance processes and 3rd party vendor Technical Scopes of Work, for compliance with the contract mandate.
• Participates in investigations related to non-conformances, deviations or critical failures. Works with Property Management team to perform Root Cause Analysis and validate recommended corrective action.

Client & Industry Interaction

• Participates in client led audits and supports BGIS Quality team and the National Contract Lead through the process.
• Investigates and understands industry regulations and best practices, including Authority Having Jurisdiction requirements, to determine how improvements can be made to current facilities maintenance procedures.

Support

• Maintains, and in collaboration with the National Contract Lead, a technical audit regime that would entail all programs mandated on the contract.
• Supports property team to ensure continued validation of CMMS inventory, monitoring, and accuracy, including any respective processes.

Communication/Reporting

• Assists with technical assessment’s and investigations, and with client adhoc reporting requirements.
• Presents audit reports, with focus on technical findings to the management team that summarize, trend and analyze audit results across contract.

KNOWLEDGE & SKILLS

• Must have a demonstrated understanding of building-related technical systems which could come from having a degree, diploma, or certificate related to mechanical or electrical engineering or building science.  (Minimum 7 years of related work experience is required.)
• Experience with MS Excel and Computerized Maintenance Management System (CMMS). (5 – 7 years) 
• Experience with Predictive Maintenance technologies.  (Minimum 7 years of related work experience is required.)
• Experience with performing Preventive Maintenance Inspections. (Minimum 7 years of related work experience is required.)
• Excellent observation skills with the ability to effectively interview maintenance team members and 3rd party service providers. (5 – 7 years)
• Able to identify relevant regulations and codes and interact with Authority Having Jurisdictions. (Minimum 7 years of related work experience is required.)
• Experience creating, developing and administering process maps. (5 – 7 years)

Licenses and/or Professional Accreditation

• Certified Technologist or Trades licenses.

This is a regular, full-time position with a salary range of $73,600 - $92,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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