Teams at Wrapbook

The Senior Data Platform Engineer will design and operate a unified data platform, ensuring reliable data flows and collaborating across teams to shape data strategy and architecture.

Provide high-quality inbound support (email, chat, phone) for crew and client users: triage, troubleshoot, reproduce bugs, manage case backlog, escalate urgent issues, coordinate cross-functional resolution, document SOPs, mentor junior teammates, and surface product gaps and automation opportunities.

As a Senior Product Manager, you'll drive product strategy for Wrapbook's tech enablement team, collaborating cross-functionally and managing product roadmaps and execution for critical features.