Teams at Workiy

Lead HyperCare, organizational change management, stakeholder engagement, training, and business analysis for a large-scale cloud WFM SaaS implementation in a complex healthcare and multi-union environment to stabilize post-go-live operations.

The role involves designing and integrating intelligent translation workflows using machine translation, generative AI, and prompt engineering, ensuring compliance and performance optimization.

Support a major client project by automating CI/CD pipelines, managing cloud infrastructure, writing Terraform infrastructure code, and operating containerized environments (Docker, Kubernetes) to streamline software delivery and SRE/DevOps operations.