Teams at Versaterm, Inc.

Leads the renewals function, owning renewal strategy, process standards, forecasting, risk management, pricing execution, contract coordination, and revenue retention. Manages and develops Renewals Specialists while partnering with Customer Success, Sales, Legal, and Finance. Oversees renewal pipelines, complex contracts, procurement requirements, Salesforce data accuracy, reporting, billing alignment, and continuous process improvement.

Lead global brand, content and external communications strategy for a public-safety SaaS company. Oversee media and analyst relations, executive visibility, product launches, crisis planning, content and creative direction, SEO-informed content, and agency partnerships. Build integrated messaging with GTM, measure impact, develop talent, and integrate AI into communications workflows.

Leads strategy, roadmaps, modernization, and execution across multiple public safety SaaS products or initiatives. Partners with Engineering, Design, Sales, Marketing, and customer-facing teams to deliver measurable value. Responsibilities include pricing, positioning, business cases, portfolio prioritization, AI and analytics adoption, complex releases, customer validation, executive communication, and mentoring product professionals. The role focuses on modernizing CAD or RMS platforms while ensuring usability, compliance, integration, and strategic business impact.