Teams at Versapay

Own and expand a portfolio of complex B2B SaaS accounts, including multi-entity and private-equity-backed customers. Partner with Customer Success and cross-functional teams to develop account strategies, identify expansion opportunities, lead commercial negotiations, forecast pipeline, and close mid-market deals. Engage finance, accounting, IT, and investment stakeholders as a trusted advisor, positioning Versapay’s payments and accounts receivable automation solutions to improve efficiency and cash flow.

Leads the enterprise Talent Acquisition function, including recruiting strategy, hiring standards, executive and critical-role searches, recruiting team leadership, workforce planning, market intelligence, and data-driven process improvement. Partners with the CPO, CEO, executives, and business leaders to improve quality of hire, recruiting efficiency, assessment practices, and organizational capability in a high-growth technology company.

Provides advanced functional and technical support for customers using ERP integrations and payment solutions. Troubleshoots complex integration, accounting, payment-processing, API, and data-synchronization issues; manages cases and escalations; and collaborates with Product, Engineering, Customer Success, and Implementation teams. The role also contributes to knowledge-base content, process improvements, customer satisfaction, SLA performance, and timely resolution of support cases.