Teams at The Salvation Army in Canada

Seasonal Toy Shop Associate supporting setup, daily operations, stocking, inventory organization, volunteer orientation, family engagement, donation handling, and secure storage of toys and gift cards. The role maintains a welcoming environment, applies program guidelines consistently, records inventory, reports safety or security incidents, and assists with cleanup and closeout. Requires customer service or retail experience, Microsoft Office proficiency, strong communication and organization skills, a valid driver’s license, physical lifting capacity, and successful background and vulnerable-sector screening.

Processes online registrations for Christmas toy and hamper programs, manages WordPress forms, troubleshoots registration issues, schedules appointments, enters applications into Link2Feed, maintains confidential client records, and supports caseworkers. The role requires accurate data processing, strong communication, empathy, organization, cultural sensitivity, and the ability to work calmly under pressure in a community-services environment.

Supports The Salvation Army’s Christmas Toy Shop by registering and processing families, evaluating applications, maintaining confidential files and statistics, and coordinating toy and hamper distribution. The role also assists with setup, sorting, facility cleanliness, asset security, and participant service. Success requires empathy, cultural sensitivity, organization, communication, confidentiality, teamwork, flexibility, and the ability to work under pressure and lift up to 30 pounds.