Teams at Thales

Provides Level 2–3 technical product support for Thales security and database products. Troubleshoots complex customer issues across application, database, network, and infrastructure layers; interprets logs and packet captures; recommends workarounds; supports integrations, patches, and hotfixes; reproduces defects; documents issues; and coordinates with engineering, product teams, vendors, and global support teams.

Design, develop, test, and maintain secure, scalable microservices for a cloud-based key management platform and SaaS service. Responsibilities include implementing multi-tenant and highly available features, troubleshooting distributed applications and databases, developing REST APIs, applying test-driven development and secure coding practices, participating in Agile delivery and code reviews, documenting solutions, and supporting production issue resolution with cross-functional teams.

Design, develop, test, and maintain secure, scalable microservices for a cloud-based key management platform and SaaS service. Implement highly available, multi-tenant services; troubleshoot distributed applications, databases, and production issues; apply test-driven development and secure coding practices; collaborate with product, architecture, QA, DevOps, support, and operations teams; and deliver features within Agile sprint timelines.