Teams at TELUS

The Customer Success Manager builds relationships with clients, measures success, drives engagement with wellness solutions, and collaborates with cross-functional teams to ensure client satisfaction and revenue growth.

Develop and test T-SQL data transformations to load client data into the Central Data Repository. Create and execute unit tests and corrective scripts, address QA feedback, meet project deadlines, provide Level 1 technical support to clients and internal teams, and review loading control reports with QA.

Lead and coordinate client legacy data integration into TELUS Health systems. Oversee conversion tasks, ensure data quality, run workshops, identify gaps, propose process changes, escalate issues, prioritize conversion work, and report progress and risks to project management.