Jobs at Tapestry - Coach and Kate Spade

Provides personalized styling advice, product recommendations, and exceptional customer service in a Kate Spade retail environment. Drives sales through customer engagement, brand storytelling, add-on suggestions, and complete-look creation. Handles checkout and POS transactions, maintains stockroom organization, collaborates with teammates, and supports omni-channel selling. Requires flexible scheduling, including nights, weekends, holidays, and peak periods, plus the ability to lift and maneuver merchandise.

Represent Coach as a brand ambassador while delivering personalized luxury-retail service, styling customers, driving sales, and building client relationships. Operate POS and clienteling tools, support omnichannel selling, process transactions, replenish inventory, receive shipments, maintain visual standards, and complete stockroom tasks. Meet individual and team KPIs, collaborate with teammates, participate in training, and work flexible nights, weekends, holidays, and peak retail periods.

Leads all aspects of a Coach retail store, including sales, profitability, productivity, customer experience, inventory, payroll, loss prevention, visual merchandising, staffing, and daily operations. Recruits, coaches, develops, and retains a high-performing team while fostering an inclusive culture. Builds customer, vendor, community, and corporate relationships, executes business plans, resolves customer concerns, and represents the Coach brand. Requires flexible scheduling, physical activity, and the ability to work nights, weekends, holidays, and peak retail periods.

Assistant Store Leader partners with the Store Leader to drive store sales, profitability, customer service, and operational excellence. Responsibilities include coaching and developing associates, recruiting, managing performance, overseeing sales plans and KPIs, leading omni-channel selling, maintaining visual and brand standards, managing schedules and payroll budgets, supporting inventory accuracy, and ensuring compliance with safety, security, and loss-prevention procedures.

Provides personalized luxury retail service, styling advice, and product expertise while meeting individual and store sales goals. Builds client relationships through cross-selling, upselling, clienteling, social selling, and follow-up. Supports store operations including POS transactions, inventory processing, replenishment, visual merchandising, stockroom organization, online pickups, and asset protection procedures. Collaborates with teammates, participates in training and brand initiatives, and maintains a professional, inclusive customer experience.

Supports store sales and customer service by welcoming clients, operating POS systems, handling cash, recommending products, processing shipments, replenishing inventory, maintaining stockrooms, executing visual merchandising updates, and following loss prevention and housekeeping standards. Requires flexible scheduling, retail experience, strong communication, fashion awareness, basic technology skills, and the ability to lift up to 50 pounds occasionally.

Provide personalized styling and sales support to customers, maintain product and brand knowledge, drive sales through strong customer engagement, handle POS transactions and stockroom organization, and work flexible retail schedules including nights, weekends, and holidays.

Supports store sales and operations by welcoming customers, operating POS and cash wrap, recommending products, processing shipments, replenishing inventory, maintaining the stockroom and sales floor, executing visual merchandising updates, and following loss prevention and housekeeping standards. Requires flexible availability, strong customer service and communication skills, retail experience, basic computer and POS knowledge, and the ability to lift up to 50 pounds occasionally.

Provides friendly, accurate checkout service in a luxury retail environment. Handles cash, returns, repairs, gift cards, and add-on sales while maintaining cashwrap organization, equipment, compliance, and end-of-shift audits. Promotes the Insider Program, supports customer experience, and assists with training and mentoring other cashiers. Requires flexible scheduling, physical ability to handle merchandise, and at least one year of cashier or retail experience.

Serves as a Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, styling customers, and achieving individual and store sales goals. Responsibilities include cross-selling, clienteling, social selling, POS transactions, inventory processing, replenishment, visual merchandising, stockroom organization, online pickups, and asset protection procedures. The role requires flexible scheduling, teamwork, strong communication, physical activity, and the ability to work effectively during busy retail periods.

Serves as a Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, achieving sales goals, and using clienteling and social selling tools. Responsibilities include styling customers, cross-selling, processing transactions, supporting inventory and replenishment, maintaining the sales floor and stockroom, completing visual merchandising tasks, and collaborating with teammates. Requires flexibility for nights, weekends, holidays, and peak retail periods, plus the ability to lift and maneuver merchandise.

Assists the Store Leader in driving sales, profitability, customer service, and operational excellence. Leads and develops associates, manages performance and staffing, supports omnichannel and virtual selling, executes visual and brand standards, oversees cash handling and security, and assists with inventory, payroll, compliance, and store planning.

The Temporary Sales Associate will engage customers, provide styling advice, drive sales, maintain inventory, and ensure an excellent shopping experience.

Serves as a knowledgeable stylist and trusted advisor to customers, providing personalized product recommendations, styling guidance, add-on suggestions, and seamless checkout support. Drives sales through customer engagement, brand storytelling, and product expertise. Maintains stockroom organization and operational standards while collaborating with the team, using POS systems, and supporting omni-channel selling. Requires schedule flexibility and the ability to lift and maneuver merchandise.

Provide friendly, efficient cashier service: greet customers, process transactions and returns, maintain cash/media accuracy, promote add-ons and gift cards, assist with training, keep cashwrap and inventory organized, and support store operations during peak periods.

Provide friendly, efficient front‑of‑store support: operate POS, assist and welcome customers, manage shipments and stock, maintain merchandising and housekeeping, follow loss prevention, and support sales floor activities.

The Stylist engages with customers, providing personalized styling advice and ensuring a smooth sales process while maintaining product knowledge and operational excellence.

The Lead Cashier is responsible for providing excellent customer service, processing transactions accurately, training new cashiers, and maintaining store organization.

The Sales Associate II role involves engaging with customers, providing styling advice, driving sales, maintaining products, and ensuring an excellent purchase experience. The associate supports a flexible schedule and showcases product knowledge.

The Sales Associate builds customer relationships, drives sales, manages the sales floor, and supports store operations in a luxury retail environment.