Jobs at Tapestry - Coach and Kate Spade

Serve as the in-store ambassador delivering personalized luxury retail service, meet individual and store sales KPIs, use mobile POS and clienteling tools, source and follow up with customers, perform daily store operations (inventory, merchandising, transactions), and support team performance and brand initiatives.

The Sales Associate builds customer relationships, drives sales, manages the sales floor, and supports store operations in a luxury retail environment.

Provide friendly, efficient customer service at cash wrap and on the sales floor; operate POS and handle cash; receive and organize shipments; maintain stock levels, visual merchandising, and housekeeping; follow loss prevention and safety guidelines; support team and social engagement.

Partner with the Store Leader to drive sales, service, and operational excellence. Lead and coach the sales team, manage staffing and payroll, execute visual and brand standards, run omni-channel and virtual selling (clienteling, loyalty), oversee inventory and cash procedures, and act as Store Leader in their absence. Support recruiting, community outreach, loss prevention, and live stream/social media shopping to boost engagement.

Lead Supervisor provides on-floor leadership to achieve sales targets and excellent customer service. Coaches and develops team members, analyzes sales data, recruits and trains staff, enforces policies and store operations, supports HR/conflict resolution, and implements brand initiatives to drive store performance and customer retention.

Support the Store Leader to drive sales, omni-channel and virtual selling, and operational excellence. Coach and develop associates, manage schedules and payroll, oversee inventory and loss prevention, execute visual standards, analyze sales KPIs, and act as leader in the Store Leader's absence. Maintain customer service, clienteling, and community recruiting efforts while supporting live-stream shopping and social engagement.

Partner with the Store Manager to drive sales, deliver exceptional customer service, develop and coach staff, execute omni-channel initiatives, manage operations (scheduling, payroll, loss prevention, merchandising), and represent the brand in-store and in the community.

Serve as the front-line Coach brand ambassador delivering personalized luxury retail service. Drive sales via styling, upselling, clienteling and mobile POS; meet individual and store KPIs; support daily operations including inventory, visual merchandising, transactions, and loss-prevention; maintain floor standards and participate in training and brand initiatives.

Provide friendly, efficient cashier service: greet customers, process transactions and returns, maintain cash/media accuracy, promote add-ons and gift cards, assist with training, keep cashwrap and inventory organized, and support store operations during peak periods.

Lead store strategy and execution to achieve sales and profitability targets, coach and develop the store team, oversee customer experience and clienteling, manage daily operations (scheduling, payroll, inventory, loss prevention), and ensure visual presentation and compliance with company policies.

Provide personalized styling and sales support to customers, maintain product and brand knowledge, drive sales through strong customer engagement, handle POS transactions and stockroom organization, and work flexible retail schedules including nights, weekends, and holidays.

Serve as a front-line brand ambassador delivering personalized luxury retail service, meet individual and store sales goals, use mobile POS and clienteling tools, execute merchandising and inventory tasks, process transactions, support omni-channel sales and team collaboration, and participate in training and brand initiatives.

Serve as the front-line Coach brand ambassador delivering personalized luxury retail service, meeting sales KPIs, leveraging mobile POS and clienteling tools, managing transactions, inventory, visual merchandising, and supporting team performance and store operations.

Provide friendly, efficient front‑of‑store support: operate POS, assist and welcome customers, manage shipments and stock, maintain merchandising and housekeeping, follow loss prevention, and support sales floor activities.

The Stylist engages with customers, providing personalized styling advice and ensuring a smooth sales process while maintaining product knowledge and operational excellence.

The Lead Cashier is responsible for providing excellent customer service, processing transactions accurately, training new cashiers, and maintaining store organization.

The Cashier III provides exceptional customer service, maintains cash handling accuracy, processes transactions, and assists in training team members. Responsibilities include promoting add-on sales, handling returns, and ensuring an organized cashwrap.

Serve as the front-line Coach brand ambassador by delivering personalized luxury retail service, meeting individual and store sales KPIs, using mobile POS and clienteling tools, maintaining store operations (inventory, merchandising, transactions), sourcing and following up with clients, and supporting team performance and brand initiatives.

The Temporary Sales Associate will engage customers, provide styling advice, drive sales, maintain inventory, and ensure an excellent shopping experience.

Lead Supervisor coaches a team to achieve sales targets, ensures excellent customer experiences, and manages store operations while fostering a collaborative team culture and adherence to company policies.