Rula
What's It Like to Work at Rula?
Frequently Asked Questions
Rula fosters high job satisfaction by combining mission-driven work with a transparent, collaborative operating model. Employees play a direct role in expanding access to high-quality mental health care while staying aligned through clear company goals, OKRs, regular business reviews, and cross-functional collaboration embedded in day-to-day work. The culture emphasizes open communication, clear ownership, low-ego teamwork, and continuous learning, with managers providing ongoing feedback and employees encouraged to take initiative, contribute ideas, and grow through new opportunities and responsibilities.
Rula also prioritizes a remote employee experience that helps people feel connected and supported. As a fully remote company, employees have the flexibility to work from anywhere in the U.S., along with the equipment and home office stipend needed to set them up for success. Community is strengthened through city hubs, department offsites, employee resource groups, Donut chats, culture committees, and regular recognition programs. Companywide shutdown weeks, flexible time off, wellness resources, and paid parental leave further support sustainable work-life balance. Together, these practices create an environment where employees can do meaningful work, build strong relationships, and thrive professionally.
Yes. Rula is a strong fit for people who are motivated by mission-driven work, collaborative teams, and the flexibility of a fully remote environment. The company operates fully remotely across the U.S. and has intentionally built systems and rituals that help employees stay connected, aligned, and supported. Its culture emphasizes clear company goals, transparent communication, cross-functional collaboration, and values-based hiring, while employee resource groups, recognition programs, a culture committee, and regular feedback opportunities foster a sense of community and shared purpose.
Rula also invests in employee growth and long-term success. Structured onboarding, manager development, documented career paths, internal mobility, and opportunities to take on new responsibilities help employees continue developing their careers. At the same time, companywide shutdown weeks, flexible time off, wellness benefits, and paid parental leave support a sustainable pace of work. For people who value meaningful impact, startup-style growth, and a collaborative culture, Rula offers an environment where they can build their careers while contributing to expanding access to high-quality mental health care.
Rula has developed a reputation as a mission-driven, collaborative employer that combines the scale of an established behavioral healthcare platform with the pace and innovation of a high-growth company. Employees are encouraged to experiment, iterate quickly, and stay focused on improving access to high-quality mental health care. The company's culture is shaped by its core values—Take Big Swings, Keep It Real, Handle With Care, and Make It Happen—and reinforced through transparent goals, open communication, low-ego teamwork, and cross-functional collaboration.
Rula is also recognized for its intentional approach to building a strong remote culture. As a fully remote organization, it invests in practices that foster connection and engagement, including employee resource groups, culture committees, city hubs, department offsites, recognition programs, and regular team rituals. Structured onboarding, manager development, career growth opportunities, and ongoing feedback further reinforce its commitment to employee development. Combined with flexible time off, companywide shutdown weeks, wellness benefits, and paid parental leave, these practices contribute to a workplace that prioritizes both meaningful impact and sustainable performance.
Working at Rula comes with many of the tradeoffs typical of a high-growth company. Teams are expected to move quickly, collaborate across functions, and adapt as priorities evolve. Employees often have significant ownership and the opportunity to shape how work gets done, but success also requires comfort with ambiguity, frequent iteration, and changing priorities.
The company's fully remote model offers flexibility and autonomy, but it also requires employees to be intentional about communication, relationship-building, and collaboration. Rula relies heavily on clear asynchronous communication, transparent goals, and strong cross-functional alignment, making self-direction and proactive communication important to succeeding in the role. Because the work is centered on behavioral healthcare, employees may also encounter emotionally complex subject matter while balancing ambitious goals and a fast-moving environment.
Rula's workplace perception is shaped by its combination of mission-driven work, intentional remote culture, and collaborative ways of working. As a fully remote company operating across the U.S., Rula invests in practices that help employees stay connected and aligned, including regular team rituals, employee resource groups, city hubs, department offsites, recognition programs, and structured opportunities for feedback. Transparent company goals, shared OKRs, and regular business reviews provide visibility into priorities, while cross-functional collaboration and clear communication are central to how teams operate.
The company also blends the stability of an established behavioral healthcare organization with the pace and ownership often associated with high-growth companies. Employees are encouraged to take initiative, collaborate across functions, and contribute to meaningful work that expands access to mental health care. For prospective employees, Rula is likely to appeal to those who value mission-driven work, autonomy, and a collaborative remote culture, while recognizing that the pace and ambiguity of a growing company are part of the experience.
Rula Employee Perspectives
What is your role and what attracted you to your company? Describe the moment when you knew you’d found the right fit.
What attracted me the most is Rula’s vision on mental healthcare, especially the key words “for everyone,” indicating its ambitious scale, quality and impact. When I met a few Rula leaders in person in Los Angeles, I knew I had found the team and partners I wanted to work with. That is the most important fit for me.
What’s your favorite part about working at your company? The projects, the team culture, the opportunities for career advancement?
The opportunity size of AI for mental healthcare is huge and Rula has the right foundation to make AI-assisted therapy a reality — the healthy business, the high-quality care providers, the fast iterative execution style, just to name a few. This is my most favorite part of working at Rula.
What advice would you give to jobseekers looking to join your growing team?
AI is a once-in-a-life-time opportunity for us AI/ML engineers and software engineers in general. To seize the opportunity, everyone is expected to work hard. However we care about each others’ well being, so we don’t expect you to work 70 hours per week (some companies do); instead, we help each other to work smart to move fast. Having a mindset of experimentation, frequent iterative improvements instead of one big drop, quick prototyping and demos, embracing AI as coding assistants, etc. is the key to your success on our growing team.

Rula Employee Reviews



What People Are Saying About Rula
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Mission & Purpose: Work is often framed around expanding access to in‑network mental healthcare, and the mission is described as meaningful and motivating.
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Autonomy: Clinicians are frequently able to set their own schedules and caseloads in a remote setup, creating a near–private‑practice feel without heavy administrative overhead.
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Team Support: Operational and clinical support teams plus a user‑friendly EMR/telehealth setup are described as responsive for credentialing, billing, scheduling, and day‑to‑day questions.
Rula's Benefits
Company or teams have recognition rituals for individual work
Employee feedback used to shape policies and strategy
Encourages autonomy and ownership from employees
Established employee awards to honor work and contributions
Managers give public shoutouts and celebrate employee milestones
Managers offer consistent feedback loops
Provides modern technology across teams
Provides resources to build team camaraderie
Quarterly engagement surveys to gauge employee satisfaction
Transparent sharing of company-wide eNPS scores
Documented career progression frameworks
Documented internal promotion policy
Documented path to leadership development
Encourages lateral mobility to expand skills and impact
Posts new positions internally and encourages employees to apply
Prioritizes promotion advancement based on impact
Promote from within
Regularly scheduled promotion review cycles for employees
Defined policies promoting a professional, respectful workplace
Defined values and mission statements
Documented operating principles
Documented policies and procedures to protect employee privacy and data
Implements team-based strategic planning
Leadership encourages open, transparent debate
Leadership is transparent and communicative
Mistakes are treated as learning opportunities
Policies promote a low-ego, team-driven culture
Prioritizes mission-driven work in decision-making processes
Prioritizes real-world impact of work in decision-making processes
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Async-friendly policies, culture that encourage work flexibility
Established expectations for communication between time zones
Utilizes a full-time remote friendly model