Teams at Ritchie Bros.

Maintains the company’s master content library, messaging frameworks, and brand narratives. Writes and edits content across campaigns, blogs, advertising, social media, email, video, radio, and executive communications. Uses AI tools, prompt engineering, SEO, and GEO to scale content production while preserving accuracy and brand consistency. Supports multiple marketing and communications teams, translates technical information for varied audiences, evaluates AI workflows, and may travel up to 25%.

Coordinates paid physical and desktop appraisal requests, helps customers select appropriate valuation services, reviews asset lists and appraisal data, estimates service costs, and supports engagement letters. Communicates appraisal status and deadlines to internal regional, sales, and management teams, assists with deal-related appraisal imports and exports, and resolves customer or internal issues related to appraisal services.

Processes high-volume accounts receivable transactions for global auction operations, including deposits, payments, invoices, refunds, adjustments, collections, reconciliations, and customer inquiries. Reviews aging balances, supports allowance calculations, reconciles sub-ledgers to the general ledger, assists with month-end close and reporting, and ensures tax, authorization, and company policy compliance.