Teams at Ricoh Global Services

Leads Ricoh-managed workplace service areas, including mailroom, shipping and receiving, facilities coordination, employee experience, assistance, and events. Supervises, coaches, and develops team members while ensuring service quality and client satisfaction. Partners with facilities leadership, vendors, and contractors to meet SLAs, improve efficiency, manage projects, and resolve operational challenges. Prepares monthly management reports covering financial performance, trends, variances, and sales comparisons.

Manages site-level operations and supports Ricoh’s customer-focused delivery of workplace services, solutions, and technologies. The provided description emphasizes collaboration, service excellence, customer experience, and organizational success but does not specify detailed day-to-day responsibilities or qualifications.

Designs and develops healthcare interoperability and patient information systems using InterSystems IRIS and HealthShare. Builds HL7 and FHIR integrations, data exchange pipelines, ObjectScript applications, APIs, web interfaces, and optimized database solutions. Works directly with customers and clinical stakeholders to gather requirements, define technical specifications, conduct demonstrations and testing, and deliver compliant systems using secure protocols and controls.