Teams at Primer (UK)

The Senior Customer Success Manager will drive customer growth in North America, ensuring adoption and renewal while collaborating across teams to nurture merchant relationships and assess opportunities for excellence.

The role involves generating sales opportunities, conducting market research, and engaging with potential customers through various outreach methods. It requires proactive communication and a collaborative mindset within a remote team.

Lead end-to-end enterprise sales for Primer’s payments platform: prospect, develop pipeline, engage C-level and exec stakeholders, deliver consultative demos, negotiate and close deals, collaborate with Sales Engineering/Product/Customer Success, maintain CRM forecasts and records, and contribute to sales process and playbook improvements.