Teams at OPENLANE

Leads commercial account operations for wholesale vehicle remarketing, including inventory coordination, sales compliance, quality assurance, SLA monitoring, reporting, customer issue resolution, and repossession redemption. Supports and coaches account representatives, identifies workflow bottlenecks, represents vehicles during sales, and provides cross-functional operational coverage while driving service quality and continuous improvement.

The Account Executive generates new business through 50+ daily outbound calls, prospecting, consultative selling, and pipeline management. Responsibilities include securing vehicle consignments, activating bidding, registering new platform users, training dealers, overcoming objections, conducting virtual meetings, recording activity in Salesforce, and visiting local prospects and dealers. The role is hybrid, primarily home-based with local travel, and focuses on acquiring and maintaining customers in the specialty vehicle market.

Develop and maintain backend systems and full-stack software using PHP and Node.js, including containerized microservices on AWS Kubernetes. Responsibilities include system design, coding, testing, code reviews, troubleshooting, deployments, production support, and technical guidance. The engineer collaborates with product owners, project managers, DevOps, QA, and data engineering teams throughout the software development lifecycle, emphasizing reliability, performance, maintainability, and automated testing.