Teams at Netdigix Systems Inc

The IT Technical Specialist (Level 1) provides first-line support, troubleshoots user issues, follows structured processes, and collaborates with senior technicians in a managed IT services environment.

The IT Technical Specialist 2.5 will manage client relationships, lead IT projects, and provide technical support in an MSP environment.

Generate new Managed IT Services opportunities via outbound prospecting, networking, referrals, and consultative discovery. Build relationships with owners and executives, coordinate with technical staff to transition qualified leads into proposals, maintain pipeline in Apollo/RingCentral/CRM, attend local networking events, and meet new business and revenue targets.