Teams at Modern Campus

Owns strategy, roadmap, discovery, backlog, delivery, and performance for a lifelong learning SaaS product. Partners with Engineering, UX, Customer Success, Sales, Marketing, and leadership to translate customer and market needs into measurable outcomes. Leads Agile product teams, defines requirements and success metrics, supports commercialization, and evaluates AI and emerging technologies to improve learner experiences, adoption, registrations, revenue, and operational efficiency.

Generates and nurtures sales opportunities through outbound prospecting, phone and email outreach, account research, and lead qualification. Educates prospective customers on Modern Campus software, tracks activity and prospect data in Salesforce, collaborates with sales and marketing teams, builds product knowledge, and works toward monthly quotas for calls, appointments, opportunities, and sales accepted leads.

Designs, operates, and improves AWS and Azure cloud infrastructure supporting customer-facing higher education products. Owns Kubernetes platforms, infrastructure as code, deployment automation, CI/CD, monitoring, security, reliability, disaster recovery, and cost optimization. Troubleshoots complex infrastructure and application issues, leads incidents, participates in on-call rotations, mentors engineers, contributes to technical standards, and partners across Development and Information Security on modernization and production readiness.