What's the Company Culture Like at LogicGate?

What is the biggest challenge to establishing a virtual-first company culture? How is LogicGate working to overcome that challenge?

When establishing a virtual-first environment, not only can it be quite challenging to maintain employee engagement and enable collaboration, but also to track how these things are going and identify what we should continue to invest in.

As LogicGate evolved into a virtual-first culture, we’ve continued to prioritize two-way communication by continuing our monthly all-hands meetings, regular time with company leadership and leveraging the feedback collected in our annual pulse surveys to identify ways we can better support our employees throughout this evolution. 

Another critical priority is investing in our leaders. So much of the day-to-day experience and engagement of employees, in-person or virtual, is based on their interaction and relationship with their manager. This becomes even more critical in a virtual environment.

We’ve also been intentional about grounding all ways of working and people programs in our core values, providing a great foundation for our teams to build upon.

What’s your number one tip for fostering connection and/or collaboration among virtual teams?

Offering a variety of ways for your teams to connect and collaborate is crucial in finding what will be most effective within your organization. It’s important to understand there isn’t a one-size-fits-all solution and that what works for a certain period may evolve over time as the needs of your employees and the business change. Similarly, different approaches make work better for different team members. It is critical to find ways to connect and listen on a regular basis. 

By emphasizing variety in how individuals communicate, collaborate and engage with each other, over time, you create a dynamic virtual environment that strengthens relationships and enhances overall team engagement.

What remote working tools do you lean on to reinforce culture? 

Slack enables employees at all levels to communicate across the company and connects them with others who share common interests through a variety of special-interest channels.

Donut has also proved to be incredibly valuable throughout the company, within different teams and as part of our onboarding and mentorship programs. Through a variety of features like randomized coffee chats, water-cooler topics and a celebrations channel, we’ve been able to enable our employees to connect with others across the organization and build meaningful relationships.