Jobs at Leap Tools

Lead and coach a team of Customer Success Managers for mid-market accounts to drive retention and revenue growth. Serve as customer advocate across Product, Sales, and Leadership, manage escalations, document technical solutions, analyze data to make strategic recommendations, and improve processes to deliver exceptional customer experiences.

Lead GTM technical operations and RevOps to optimize sales, marketing, and customer success processes. Own Salesforce CRM administration, reporting, quota allocation, enablement, and cross-functional discovery to drive adoption and revenue performance. Manage a Sales Ops Administrator and collaborate with engineering to build data models and dashboards that inform strategic decisions.

Lead and optimize end-to-end revenue operations across sales, marketing, and customer success. Manage Salesforce administration, data, reporting, quota allocation, enablement, and toolstack adoption. Drive cross-functional projects, build data models with engineering, triage user support, and directly manage Sales Ops staff to improve acquisition, productivity, and strategic decision-making.

Lead revenue operations across sales, marketing, and customer success. Own Salesforce CRM, data management, reporting, enablement, quota allocation, tooling, and cross-functional projects to improve sales productivity and adoption. Manage RevOps hires and partner with engineering to build analytics and data models that drive strategic decision-making.

Own specific product segments and features, gather customer and stakeholder requirements, write product specifications, coordinate development lifecycle with engineering, use data and A/B tests to inform decisions, and champion user experience while building technical understanding to drive product growth.

Lead a suite of products for independent retailers: research user needs, define strategy and product specs, coordinate development with engineering, drive adoption, use data and A/B testing, and maintain high quality and customer-facing relationships.

Lead product strategy and execution for a suite targeting independent retailers. Work with customers and internal teams to identify needs, write product specs, coordinate development, use data and A/B tests, and discuss technical design decisions with engineering to drive adoption and quality.

Lead full-stack development of scalable, high-performance front-end and back-end systems using 3D/computer-vision tech. Drive architecture, mentor engineers, own key front-end systems, and deliver features from design to launch while collaborating with internal and external partners.

Manage end-to-end visualizer integrations, coordinate with Professional Services and internal teams, design maintainable web-based visualizer solutions, create processes and documentation, and mentor Technical Project Management staff to deliver exceptional customer experiences on schedule.

The Product Marketing Manager will lead the go-to-market strategy for the furniture segment, enhancing market traction through strategic messaging, industry analysis, and relationship building. Responsibilities include orchestrating product launches, analyzing industry trends, and enabling sales with tailored tools to drive revenue growth.

Lead design and delivery of scalable backend systems powering 3D and computer-vision experiences. Build mission-critical APIs, ETL/data pipelines, and distributed services; mentor senior engineers; drive architecture, observability, resiliency, and cross-team initiatives to ensure performance at global scale.

Source, prospect, and qualify leads for Account Executives using multi-channel outreach (email, LinkedIn, phone). Collaborate with marketing and revenue operations to build targeted campaigns and account lists, maintain CRM records, and deliver high-quality opportunities to meet team revenue goals.

Manage mid-market customer lifecycle to drive retention, health, and expansion. Act as trusted advisor, mentor teammates, liaise with Product/Sales, maintain records, and proactively engage customers to maximize platform value.

Manage the post-onboarding lifecycle for an SMB book, driving customer health, retention, and expansion. Act as a trusted advisor, engage customers routinely to identify priorities and expansion opportunities, document requests/issues, maintain records in Customer Success software, and collaborate with product, sales, and leadership to improve the customer experience.

As a UI/UX Designer, you will create innovative product design experiences using Figma, collaborate with cross-functional teams, and refine designs based on data-driven insights to enhance user experience.

Build and maintain production-scale infrastructure and automation: CI/CD, release automation, testing environments, monitoring and incident response. Improve scalability, tooling, and developer workflows; collaborate with engineers and QA and mentor peers to raise engineering infrastructure quality.

Develop scalable front-end and back-end features for a consumer-facing 3D/AR product using computer vision. Collaborate with product and design, own systems lifecycle, ensure performance and quality, unblock partners, and continuously learn and improve.

Build scalable, high-performance front-end experiences using React/Next.js and Three.js, collaborate with product and design, own systems, integrate computer vision, and deliver polished UX for customers.

The role involves developing backend services using Python and Django, ensuring high availability and performance, and leveraging computer vision technology for 3D experiences in home decor.