Jobs at Jobber

Drive retention by engaging at-risk customers via inbound and outbound calls and scheduled value sessions. Diagnose churn drivers, recommend product and workflow solutions, and collaborate cross-functionally to protect recurring revenue and improve long-term customer success. Measured on save rate and retention outcomes.

Lead consultative inbound and outbound retention conversations to understand cancellation drivers, recommend product solutions, run value sessions, and protect recurring revenue. Partner cross-functionally to surface churn trends and improve onboarding, product, and customer experience.

As a Senior Software Engineer, you will lead team initiatives, enhance mobile app performance, mentor junior members, and ensure quality in software delivery.

The Intermediate Software Engineer will collaborate with a Scrum team to develop features, write scalable code, participate in code reviews, and utilize AI tools while focusing on customer needs.

Lead and grow the web development team as technical partner to the Website Product Owner. Own front-end technical execution, contribute code, drive a WordPress-to-headless Sanity CMS migration, establish engineering standards, introduce AI-enabled tooling, manage external agencies, and collaborate with design, marketing, IT, and product to deliver scalable web experiences.

The Senior Manager, Product Marketing will lead a team focused on accelerating Jobber's Fintech business through strategy development, coaching, and driving revenue growth.

The Director of FinTech & Risk Analytics will lead analytics for Jobber's financial services, focusing on risk management and AI-powered strategies, while managing a team of analysts.

The Account Executive will build relationships with small businesses, drive sales through outreach, conduct product demos, and close deals while collaborating with Sales Development Representatives.

The Key Account Manager role involves managing high-value accounts, driving customer retention and growth, and acting as a trusted advisor to clients, optimizing their use of Jobber's services.

The Senior Manager, Enablement will design and execute programs for onboarding and continuous learning, coaching teams, and ensuring effective knowledge management within Customer Success operations.

The Senior Manager - Fintech New Bets will lead strategic projects, scope new fintech products, build partnerships, analyze performance, and support product expansion for Jobber's fintech offerings.

The Senior Database Engineer will maintain and optimize databases, ensuring stability and scalability while collaborating with development teams on performance and cost efficiency in AWS.

The Principal Demand Generation Manager leads product-led growth initiatives, designs experiments, collaborates with product leadership, and ensures effective demand generation strategies while optimizing marketing efforts.

As a Mobile Principal Software Engineer, you'll lead in developing a high-quality mobile app, mentor teams, and strategize mobile platform growth while ensuring customer satisfaction and technical excellence.

The Manager of Software Engineering will lead Fintech Engineering teams, developing invoicing and payment solutions while mentoring and facilitating team success in a collaborative environment.

The Account Executive, Expansion is responsible for managing existing customer relationships, driving product expansion, achieving sales targets, and providing exceptional customer service within a dynamic sales environment.

The Senior Partner Program Manager will manage the strategy, operations, and growth of Jobber's ISV Marketplace program, focusing on recruitment, onboarding, and maintaining partner relations to build a successful partner ecosystem.

The Data Scientist will validate and monitor ML models, design evaluation frameworks, and collaborate on architecture with senior scientists to ensure model reliability and performance.

The Manager of Software Engineering will lead engineering teams in the SP Operations group to deliver high-quality software, empower team members, and shape the technical direction while collaborating with various stakeholders.

The Partner Manager will enhance partner relationships, drive engagement, plan for growth, manage renewals, and collaborate with internal teams to ensure successful transitions and metrics improvements for high-value partners.