Jobs at Jobber

The Product Analytics Manager will lead analytical initiatives to enhance product capabilities and user experience through data-driven insights, experiment design, and collaboration with various teams to support product decisions.

As a Senior Product Designer, you'll enhance customer onboarding and activation experiences, collaborating with cross-functional teams to create intuitive, AI-driven product features for small business owners.

Lead the Foundations Design team at Jobber, managing designers and enhancing the design system to provide scalable product experiences. Drive collaboration across teams, champion usability, and elevate design quality.

The Account Executive, Outbound will drive new business sales by building relationships with small businesses, managing the sales process from prospecting to closing, and demonstrating the value of Jobber's technology solutions through effective communication.

The Sales Development Representative (SDR) qualifies leads for potential customers, generating excitement about Jobber's software and collaborating with the sales team to enhance customer relationships.

The Manager, Customer Analytics will lead a team to drive insights across the customer journey, improve customer experience, and optimize value. Responsibilities include strategic analysis, stakeholder partnerships, and developing analytics frameworks to inform business decisions.

Manage an existing customer funnel to identify expansion opportunities, drive subscription upgrades and online payments adoption, hit and exceed targets, proactively consult with customers, track activity in Salesforce, and collaborate cross-functionally to relay feedback and support growth.

Manage a book of existing customers to identify upsell and expansion opportunities. Proactively engage customers with consultative selling to drive subscription upgrades and add online payments, track activity in Salesforce, hit revenue targets, and collaborate cross-functionally to share product feedback.

First-touch Sales Development Representative qualifying trial users via phone, text, and email in English and Spanish. Drive leads to Account Executives, track activities in Salesforce, meet daily/monthly KPIs, participate in coaching and learning, and work non-standard shifts to support LATAM customers.

Sell Jobber to small home-service businesses through consultative discovery, demos, and closing. Drive outreach in English and Spanish, manage opportunities from SDRs, track activity in Salesforce, attach add-ons, and book customers into onboarding to ensure success.

The Manager of Product Support at Jobber leads a team in enhancing customer experiences through effective management and performance optimization, ensuring high customer satisfaction and team engagement. Responsibilities include coaching, navigating escalated issues, and collaborating with other departments for improved support.

As a Senior Software Engineer, you'll collaborate with teams to build solutions, mentor junior members, ensure code quality, and drive best practices in a supportive environment.

The Brand Partnerships Strategist will manage brand partnerships, recruit new partners, create engaging content, track performance, and collaborate with the marketing team to drive business results.

The Brand Partnerships Manager recruits and manages relationships with influencers to enhance Jobber's brand awareness and drive customer acquisition through strategic campaigns.

Drive retention by engaging at-risk customers via inbound and outbound calls and scheduled value sessions. Diagnose churn drivers, recommend product and workflow solutions, and collaborate cross-functionally to protect recurring revenue and improve long-term customer success. Measured on save rate and retention outcomes.

Lead consultative inbound and outbound retention conversations to understand cancellation drivers, recommend product solutions, run value sessions, and protect recurring revenue. Partner cross-functionally to surface churn trends and improve onboarding, product, and customer experience.

As a Senior Software Engineer, you will lead team initiatives, enhance mobile app performance, mentor junior members, and ensure quality in software delivery.

The Intermediate Software Engineer will collaborate with a Scrum team to develop features, write scalable code, participate in code reviews, and utilize AI tools while focusing on customer needs.

Lead and grow the web development team as technical partner to the Website Product Owner. Own front-end technical execution, contribute code, drive a WordPress-to-headless Sanity CMS migration, establish engineering standards, introduce AI-enabled tooling, manage external agencies, and collaborate with design, marketing, IT, and product to deliver scalable web experiences.

The Senior Manager, Product Marketing will lead a team focused on accelerating Jobber's Fintech business through strategy development, coaching, and driving revenue growth.