Teams at Jerry

Lead end-to-end development of an AI platform that automates customer interactions using LLMs, agents, APIs and human-in-the-loop feedback. Define prompt strategies, evaluation frameworks, guardrails, and metrics; partner with engineers and OpenAI to deploy voice and automation models; drive experiments to improve quality, satisfaction, and automation rates.

Lead end-to-end development of an AI agents platform that automates customer sales and service. Define roadmap, prompt strategies, evaluation frameworks, guardrails, and experimentation to improve automation, accuracy, and CSAT. Partner with engineering and OpenAI to deploy voice models and integrate Jerry.ai with ChatGPT.

Lead end-to-end development of Jerry.ai's AI platform and customer experiences, driving LLM and agent-based automation. Partner with engineering and OpenAI to design prompts, evaluation frameworks, guardrails, and voice/workflow integrations. Establish platform standards, run experiments to improve automation and answer quality, and translate technical tradeoffs across the organization to deliver scalable production-grade AI products.