Jobs at Hiive

Manage and improve customer onboarding and support processes, provide email-based product and technical assistance, document workflows and knowledge base content, identify friction and recommend process improvements, collaborate with Product and Sales & Trading, and support lifecycle communications and self-serve initiatives.

Manage onboarding and operational processes for Hiive users, provide email-based product and technical support, identify workflow friction, document and improve processes, build knowledge-base and lifecycle communications, and relay customer feedback to Product and Sales & Trading.

Own and optimize paid search and paid social campaigns across Google, Microsoft, Reddit and LinkedIn. Build the performance marketing stack, run A/B creative tests, analyze daily performance to optimize for Revenue/ROAS/CPA, and report recommendations to executives. Develop measurement frameworks, tooling, and processes to scale paid spend while maintaining high ROAS.

Lead end-to-end product design using AI agents (primarily Claude) to prototype and deliver web and mobile interfaces. Collaborate with PMs, engineers, and stakeholders, conduct user research and testing, evolve design systems, and push production front-end code while driving measurable product outcomes.

Hands-on senior engineer to build and maintain backend systems in Elixir/Phoenix with frontend work in Typescript/React. Design data models and architecture, integrate third-party APIs/webhooks, ensure secure API development, write automated backend tests, and collaborate in a CI/CD-driven team at an early-stage fintech.

Hands-on senior full-stack engineer shipping React/TypeScript frontend code and backend API services. Work across data model to UI, translate Figma mockups, write automated backend tests, collaborate with product designers and founders, and learn Elixir/Phoenix on the job.

As a Product Designer at Hiive, you will lead product feature design, collaborate with cross-functional teams, conduct user research, and create intuitive user experiences for web and mobile applications.

The Director of Product Design oversees user experience and interface design, leading a design team and ensuring design excellence across products while advocating for user-centered design principles.

As Director of Institutional Sales, you will drive growth by managing relationships with global investors, generating trading volume, and expanding Hiive's market share through targeted sales efforts.

As a Senior Analyst in Sales & Trading, you will manage client experiences, support transactions, provide market insights, and ensure compliance through all stages of the trading process.

The Senior Associate will evaluate M&A opportunities, manage partnerships, produce strategic analysis, and support deal execution while building the corporate development function.

As an Executive Assistant at Hiive, you will manage executive team priorities, coordinate schedules, handle travel logistics, and maintain confidentiality, all while using AI tools to streamline tasks.

The Director of Communications will lead Hiive's strategy for external media, social channels, executive visibility, and internal communications, shaping the company narrative and overseeing messaging across stakeholders.

As a Site Reliability Engineer at Hiive, you will enhance platform reliability and performance, support AI/ML workloads, automate processes, and assist with incident responses.

Manage paid marketing campaigns across various channels, optimizing for ROAS and pipeline contribution while reporting to executives. Develop creatives and keep up with industry changes.

Lead product strategy and scale the product organization for a marketplace-focused fintech. Define roadmap, optimize SDLC, mentor PMs, partner cross-functionally for GTM, prioritize trade-offs, and establish data-driven ROI measurement.

As a QA Manager at Hiive, you will lead a team, define the QA strategy, maintain test frameworks, and integrate QA into CI/CD. You will track metrics and advocate for quality in the development process.