Teams at Heidi Health

Generate outbound opportunities through calls, email, social, and product-led signals. Research medical practices, health systems, and executive stakeholders; identify workflow pain points; build territory-based outbound strategies; test messaging and sequencing; book qualified meetings; and provide thorough handoffs to Account Executives.

Generate and qualify inbound and outbound sales opportunities for the Canadian sales team. Research healthcare accounts, engage clinicians and decision-makers, conduct conversations and product demonstrations, diagnose operational pain points, and route qualified opportunities across sales and customer teams. Maintain accurate notes and handoffs, develop strong product knowledge, and continuously improve qualification and messaging processes in a fast-paced, in-person startup environment.

Manage a portfolio of 20–30 mid-market healthcare SaaS accounts, building stakeholder relationships, executing success plans, leading pilots and implementations, driving adoption, conducting QBRs, and owning renewals and expansion. Use customer usage data to identify risks and opportunities, guide organizational change, communicate value, and collaborate with Sales, Implementation, Product, and Customer Success Associates to achieve measurable outcomes.