Teams at Harry Rosen Inc.

Lead luxury retail sales performance, customer experience, store operations, training, and team development. Drive KPIs, sales strategies, digital selling, scheduling, expense management, events, vendor relationships, and client retention. Coach and develop sellers and coaches, oversee hiring and onboarding, maintain health and safety protocols, and support company initiatives while ensuring exceptional in-store and online service.

Lead luxury retail selling operations, drive store sales and KPIs, develop client relationships, manage expenses and schedules, and deliver exceptional customer experiences. Coach and develop sellers and leaders, oversee training, events, vendor relationships, safety and loss-prevention protocols, and sales technology adoption. Partner with store leadership, marketing, buying, and visual teams to execute business strategies, improve performance, retain employees, and build high-performing teams.

Lead luxury retail sales performance at the Pacific Centre store by achieving KPIs, managing budgets and schedules, developing client relationships, coordinating events, coaching sales teams, and ensuring operational compliance. The role partners with store, buying, marketing, and visual teams; oversees training, onboarding, performance management, sales technology adoption, customer issue resolution, and leadership succession while driving exceptional in-store and online experiences.