Jobs at GitLab

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

As Principal Product Manager, you'll define product strategy for GitLab's AI models, focusing on custom and self-hosted AI capabilities, collaborating with engineering, and ensuring alignment with company strategy.

Lead a global End User Services team delivering 24/5 support for GitLab's SaaS toolstack. Own EUS strategy, incident/request/problem/change management, SLAs, CSAT, asset and SaaS lifecycle, and scale support via automation, self-service, and AI. Partner cross-functionally with People, Security, IT Engineering, Workplace, Finance, and Procurement to optimize onboarding, tooling, vendor relationships, and operational KPIs.

As a Business Development Representative at GitLab, you'll prospect targeted accounts, generate meetings, collaborate with teams, and engage buyers for the AI-powered DevSecOps platform.

As a Senior FP&A Analyst, you'll forecast revenue, develop financial models, drive process improvements, and provide insights for executive decisions.

As a Commercial Account Executive at GitLab, you'll manage mid-market customer accounts, drive sales cycles, foster customer relationships, and ensure software adoption for the AI-powered DevSecOps platform.

Lead and grow the AMER Technical Architecture practice within Professional Services. Manage Technical Architects across presales and delivery, oversee scoping, staffing, and delivery quality, coach senior technical talent, support strategic customer conversations, and turn field learnings into repeatable delivery methods, playbooks, and standards.

Lead and grow a distributed Growth engineering team to run experiments, improve signup/onboarding/activation, and deliver measurable gains in discovery, conversion, engagement, and monetization. Hire, coach, and enable engineers; drive technical design, planning, and execution; partner with Product, Design, and Data; prioritize experiments and scale winning changes; and promote AI-native experimentation and strong cross-functional collaboration.

Lead and execute developer-focused social media strategy: manage content calendars, create technical content, run employee advocacy and executive amplification, oversee platform publishing and analytics, and coordinate with engineering and developer advocacy teams.

Lead the strategy and execution of GitLab's Global Campaigns function, focusing on upsell and expansion while collaborating across departments. Responsible for defining operating models, measurement frameworks, and ensuring effectiveness of global campaigns.

As Manager of Solutions Architects, lead a team delivering technical solutions, mentor staff, and drive customer adoption of GitLab while collaborating across departments to ensure customer success and team performance.

The Solutions Architect will guide GitLab customers in North America through digital transformation by leveraging the DevSecOps platform, facilitate technical evaluations, and collaborate with sales teams to drive customer adoption and trust in GitLab's solutions.

Lead a team to enhance GitLab CI pipeline security, focusing on software supply chain security features and compliance with industry standards.

As an AI Transformation Owner at GitLab, you will shape AI strategies, improve workflows, and drive adoption of AI solutions in your organization, working closely with an AI Engineer.

As an Intermediate Site Reliability Engineer in Environment Automation, you'll automate operations across many GitLab environments, maintain infrastructure reliability using Kubernetes, and enhance IT practices with Terraform and Ansible, while collaborating with senior engineers.

The role involves implementing and maintaining enterprise applications using NetSuite and Claude tools, focusing on optimizing processes like Quote To Cash and Procure to Pay. Responsibilities include development, system integration, project management, and ensuring collaboration with business partners.

Lead end-to-end design for AI-powered developer tools at GitLab. Create flows, wireframes, prototypes, and high-fidelity interfaces for AI agents, chat, and code-assist features. Define success metrics, iterate with PMs and engineers, establish AI-specific design patterns in the design system, mentor other designers, and contribute to product strategy and research-informed decisions.

Lead Microsoft-focused technical engagements: assess customer Microsoft ecosystem and DevSecOps needs, design GitLab-based architectures, deliver demos and proofs-of-concept, enable sales teams with reusable assets, and relay field insights to Product and Engineering.

Lead design for cross-cutting platform experiences at GitLab, collaborating with cross-functional teams, mentoring designers, and contributing to the design system while incorporating user research.

As a Principal Product Manager for Security, you will drive business impact through product strategy, collaborating with various teams to enhance security offerings and improve market performance.