Teams at Diligent

Partners with Sales to lead pre-sales activities for small and mid-sized opportunities. Delivers tailored software demonstrations, conducts discovery, designs solution architectures, configures demo environments, and translates risk, audit, compliance, and GRC challenges into business-focused solutions. Engages customer stakeholders, supports proofs of concept, contributes to larger deals, provides product feedback, and participates in webinars and thought-leadership initiatives.

Build and maintain secure, scalable, event-driven serverless microservices using TypeScript and AWS. Design architectures, implement infrastructure as code, optimize CI/CD and developer productivity, and support continuous production deployments. Collaborate through Agile planning, pairing, documentation, and architectural discussions. Use AI tools responsibly for coding, debugging, testing, research, and reviews while evaluating privacy, security, fairness, cost, and accuracy. Develop Node.js/TypeScript REST APIs, work with SQL databases, and contribute to modern web interfaces using React or Angular.

Own strategic customer security portfolios, serve as the primary assurance contact, lead audits and assessments, prepare evidence, defend control design, and drive findings to closure. Build account security plans, anticipate regulatory and compliance requirements, handle complex questionnaires and security inquiries, and partner with Sales, Customer Success, Renewals, and internal security teams. The role requires deep SOC 2 and ISO 27001 knowledge, technical cloud and security fluency, strong customer communication, and executive presence.