Teams at Definity

Manage complex auto claims end-to-end: investigate, interpret policy coverage, liaise with customers and vendors, process payments, initiate salvage/subrogation, maintain accurate files, and meet volume and disposition targets.

The role involves managing complex casualty claims, collaborating with teams, providing mentorship, and improving claims processes for growth in emerging markets.

Lead a centralized analytics team to monitor Personal Insurance portfolio performance, generate actionable insights, forecast outcomes, and deliver deep-dive analyses. Partner with regional directors to prioritize projects, translate findings into data-driven recommendations, and ensure analytical quality and operational workflow. Manage hiring, coaching, and capacity planning for a high-performing portfolio analytics center of excellence.